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Review recent policy updates, sorted newest first, with lightweight filters for quick review.
Total updates
704
3. Street Name on Proof of Business is Incorrect
Summary
Added FAQ entry clarifying that proof of business street address must match IRS document exactly; directs sellers to update state Secretary of State records if address has changed.
Affects: Seller
Showing 81–100 of 704
Q: My ID was flagged for a last name mismatch. What should I do? | A: Enter your last name exactly as it appears on your ID during sign-up.
Summary
Clarification added to onboarding Q&A: sellers with dual last names must enter both names exactly as they appear on their ID. This is a presentation addition to existing identification-matching requirements, not a new substantive rule.
Affects: Seller
A: Upload a clear, non-blurry image of your ID. Avoid glare or poor lighting that can obscure details. All information must be easy to see and read.
Summary
Added Q&A entry clarifying ID image requirements during seller onboarding: upload clear, non-blurry images avoiding glare/poor lighting. No new requirement—restates existing documentation standard in FAQ format.
Affects: Seller
A: While TikTok Shop is always evaluating what ID types we can accept, we currently allow the following: United States PassportUnited States Passport CardUnited States Driver License (DL) typesUnder-21 LicenseUnited States Operator License United States Chauff
Summary
TikTok Shop documentation clarified acceptable ID types for seller onboarding (passport, driver license, state ID, green card). No new requirements; existing policy restated in Q&A format for accessibility.
Affects: Seller
Tip: Every part of the address must match exactly.
Summary
Presentation-only clarification: added FAQ entries restating existing Proof of Address document requirements (bank/utility/insurance statements) and street name matching rules. No new requirements introduced—clarifies existing onboarding guidance.
Affects: Seller
A: The address you enter must match the street name on your submitted IRS document.
Summary
Clarified existing onboarding verification rules for business name and street address matching on IRS documents. No new requirements introduced; guidance restructured into consistent Q&A format with emphasis on exact copying and SoS address updates.
Affects: Seller
Q: My document was flagged as "not an acceptable type" for Proof of Business. What documents can I upload? | A: Please upload 1 of the following Internal Revenue Service (IRS) documents as Proof of Business:IRS 147 CIRS 252 CIRS CP 575 AIRS CP 575 BIRS CP 575
Summary
Reformatted onboarding guidance for acceptable IRS Proof of Business documents. Lists acceptable document types (IRS 147 C, 252 C, CP 575 A/B/G/E/H variants, LTR 252 C) in clearer Q&A format without changing underlying requirements.
Affects: Seller
Red Lines & Compliance: ① Do not submit unsupported document types ② Do not mismatch business name, last name, or street details ③ Avoid blurry, illegible, or glare-covered images | Required Documents: Have your Internal Revenue Service (IRS) form (for example
Summary
Guide restructured with new "AI Summary" section providing condensed onboarding requirements. No new document types, deadlines, or enforcement consequences introduced—existing rules restated in clearer format.
Affects: Seller
Prepare SDS and compliance documents in advance to avoid review delaysFor more information, see Guide to Obtaining a Safety Data Sheet (SDS). | For more information, see Guide to Obtaining a Safety Data Sheet (SDS).
Summary
Clarified and reorganized battery compliance guidance in "Additional Tips" section. Reiterates existing requirements: confirming battery type with suppliers, preparing SDS/compliance documents in advance, and adhering to lithium battery return regulations. No new requirements introduced.
Affects: Seller, Listing
If the product contains lithium batteries, select shipping options that comply with our logistics requirementsThis includes entering package weight and dimensions
Summary
Step 6 shipping guidance reformatted to clarify lithium battery logistics requirements. Text about weight/dimension entry duplicated in new policy but no new substantive requirement added—existing compliance rule restated.
Affects: Seller
Upload SDS or UN 38.3 test summary if required | If exempt (for example, AA alkaline batteries), TikTok Shop may only require basic safety information
Summary
Step 5 (Upload Required Documents) clarified and restructured into guidance format. No new requirements added: SDS/UN 38.3 documentation and exemptions (e.g., AA alkaline) were already mandated in underlying policy. Text reorganized for navigation only.
Affects: Seller, Listing
How Batteries Are Packed (built-in, packed with, standalone)
Summary
Section "How Batteries Are Packed" added to Step 4 (product compliance info). Clarifies that sellers must declare battery packing type (built-in, packed with, standalone) when listing battery-containing products—restructuring of existing requirement documentation.
Affects: Seller, Listing
One-line takeaway: List battery products accurately with correct type, docs, and shipping compliance. | Actionable Steps: ① Identify battery type from label, battery, or supplier ② Collect voltage, capacity, rechargeability, packing info ③ Enter battery attrib
Summary
Existing battery listing guidelines restructured into AI Summary format with actionable steps, compliance red lines, required materials, and immediate next action—no new requirements added.
Affects: Seller, Listing
Guidelines for Listing Products Containing Batteries02/26/2026Manage Product Products containing batteries must be listed correctly on Tik Tok Shop. Before you list your product, you need to identify the battery type and understand any safety or documentation
Summary
Policy page removed entirely. Original guidance on battery type identification, SDS/UN 38.3 documentation, listing procedures, and lithium battery shipping compliance no longer accessible via TikTok Shop seller resources.
Affects: Seller, Listing
Removing product listings
Summary
Enforcement actions list (Account Health Rating deductions, listing removal, access revocation, customer refunds) relocated from implicit context to explicit section header. No new enforcement powers or consequences introduced.
Affects: Seller, Listing
At Beginner status, you can receive up to 50 orders every day and you can upload up to 100 products. | At Standard status, you can receive up to 100 orders every day and you can upload up to 200 products.
Summary
Probation program tier limits (Beginner, Standard, Premium, Pro) presented separately in new section header. Same limits; restructured for clarity.
Affects: Seller
Tip: You can always check your shop's current order and product listing details on the Probation page.
Summary
Policy page restructured with added navigation tip and section heading. No new probation requirements, thresholds, or enforcement actions introduced—content reorganized for clarity only.
Affects: Seller, Listing
Red Lines & Compliance: ① TikTok Shop may review compliance regularly ② violations can trigger point deductions, listing removal, selling revocation, or refunds ③ appeal via Appeals guidance
Summary
Policy document restructured with new AI Summary section and bullet-point formatting. Core probation rules, thresholds (50/100/200 orders; 100/200/1000 products), and enforcement mechanisms remain unchanged from May 2026 version.
Affects: Seller, Listing
Shop Probation Program Requirements05/26/2026The Shop Probation Program We're glad you chose to sell with us. We understand how stressful it can be setting up a shop. The Shop Probation Program aims to help new sellers, like you, adjust to selling in our onlin
Summary
Entire Shop Probation Program Requirements policy removed and replaced with condensed AI summary. Substantive probation rules (OVL tiers, task requirements, enforcement) remain unchanged; only presentation structure modified.
Affects: Seller
Avoid legal and reputational risk, including platform enforcement actions | Create clear and compliant product listings
Summary
Section "Importance for Sellers" restructured. Four bullet-point reminders added (build trust, avoid legal risk, stay aligned with policies, create compliant listings). No new regulatory requirements or behavioral mandates introduced.
Affects: Seller, Listing
