Review recent policy updates, sorted newest first, with lightweight filters for quick review.
Total updates
1363
AddedCustomer Order Cancellation, Return, and Refund Policy
Shipping Types
TikTok Shipping: Sellers choose a Logistics Service Provider (LSP) listed by TikTok Shop in Seller Center to ship orders. | Seller Shipping: With Seller Shipping, you can choose your own Logistics Service Provider (LSP) to ship orders. The LSP must be supporte
Summary
Policy section restructured to explicitly define three shipping types (TikTok Shipping, Seller Shipping, FBT) with clarified LSP requirements and selectivity of Seller Shipping. No new behavioral requirements or enforcement conditions introduced.
Sellers can choose from Ship by TikTok, Ship by Seller, or Fulfilled by TikTok (FBT). Each option comes with different responsibilities regarding logistics and order fulfillment. | Ship by TikTok involves using TikTok's listed logistics providers, while Ship b
Summary
Policy document restructured into Q&A format with added final section on policy review compliance implications. No substantive rule changes to cancellation, return, refund, or shipping requirements.
After linking to an official or marketing account, the seller must wait 24 hours before they can unbind. | The seller can:Unbind from an official account up to 3 timesSend binding invitations up to 10 times within a 180-day period. Please exercise caution when
Summary
Unbinding Criteria section added to Creator Bind policy. Specifies 24-hour waiting period before unbind, 3 unbind limit per account, 10 binding invitation limit per 180 days, and Creator Health Rating blocking (≤150 points or severe violations).
Binding Restrictions Based on E-commerce (EC) Ban History
When adding a new marketing creator binding, the system checks bindings created in the last 180 days. | If 5 or more bindings exist → Additional bindings are not allowed.
Summary
New EC ban thresholds restrict marketing creator bindings: 1 ban allows 5 bindings per 180d; 2+ bans block new bindings; 4+ bans risk permanent loss. Binding cap raised from 4 to 10 for clean shops.
General Creator Binding Limits (Applies to all Shops)
1 official account creator bind | 1 marketing creator bind
Summary
Binding limits restated in section header. No new requirements added: probation shops remain at 1 official + 1 marketing; graduated shops at 1 official + 4 marketing. Presentation-only reorganization of existing policy table.
Switching creator types may result in re-entry into the Pilot Program or a reset of status
Summary
Policy now clarifies that unbinding and re-binding resets the early-stage control period and 30-day binding timer, and switching creator types may trigger re-entry into Pilot Program with content limits.
Accounts that have already graduated from the early-stage Pilot program as an affiliate C...
Accounts that have already graduated from the early-stage Pilot program as an affiliate Creator.
Summary
Policy restructured into cleaner format; graduation criteria (30-day bind, 1,000+ followers, platform risk checks) and pilot exemptions extracted and formatted as standalone requirements without substantive rule changes.
There is no minimum follower requirement to bind as a Marketing Account, though creators are still required to pass platform compliance checks. | Marketing creators may lose their E-Commerce permissions if their bound shop is deactivated. Once the shop’s deact
Summary
Three rules on Marketing Creator Binds reordered and restated with no new requirements: no minimum followers (existing), 10 invitations per 180 days (existing), and E-Commerce permission loss on shop deactivation (existing).
The creator account must have the same name as the corresponding shop account. | Products in Seller Center can be automatically synced to the Store Page.
Summary
Policy section on Official Creator Binds eligibility and operational rules extracted from broader document into standalone structured format. No new requirements introduced; all rules already enforced in prior policy version.
Creator Bind Eligibility and Requirements06/18/2026Beginner Key Points: A creator bind is when a seller links their Tik Tok Shop to a Tik Tok creator account. There are 2 types of creator binds: official creator bind, and marketing creator bind. Sellers can ha
Summary
Policy document restructured and condensed. Full binding requirements, pilot program rules, EC ban restrictions, and unbinding criteria removed from public-facing snapshot. Only key points and definitions now visible.
A First-Class Mail shipping label must be generated within 2 business days of Awaiting Shipment.
Summary
FCML orders require shipping label generation within 2 business days of Awaiting Shipment status; TikTok Shop auto-cancels orders lacking labels after 5 business days.
TikTok Shop may automatically cancel an order if it is not marked as Awaiting Collection within the auto-cancellation SLA, that is, tracking information has not been added to Seller Center. | TikTok Shop will automatically cancel an order if it is not marked a
Summary
New 5-business-day deadline for FCML shipping label generation. Failure to generate labels within this window triggers automatic order cancellation.
For First Class Mail Letter (FCML) Shipping, sellers must generate FCML shipping labels within 2 business days of an order entering Awaiting Shipment to meet dispatch requirements.
Summary
New FCML shipping label generation requirement: sellers must generate First Class Mail Letter shipping labels within 2 business days of order entering Awaiting Shipment status to meet dispatch requirements.
Within 2 business days of Awaiting Shipment.Order status must be marked as Delivered. | Orders must be marked as Delivered within 2 business days of Awaiting Shipment.
Summary
Virtual Goods fulfillment deadline clarified: grammatical restatement of existing 2-business-day Delivered status requirement after Awaiting Shipment. No deadline or requirement changed.
Within the handling time set by the seller +1 business day.Order status must be marked as In Transit (for example, scanned by carriers). | TikTok Shop may auto-cancel an order if the order status is not updated to Awaiting Collection (that is, tracking informa
Summary
Fulfillment SLA requirements reworded for clarity. Made-to-Order and Pre-Order timelines remain substantively identical (handling time + 1 day to transit, + 5 days to delivered, auto-cancel thresholds unchanged). Language improved for readability.
AddedTikTok Shop: Seller Features to Protect Your Shop
Return and Refund Approval Extension
Extended review period: 2-4 business days | The review period begins 10 days after the item is dropped off.
Summary
Section on extended return/refund approval timelines (2-4 business days for refunds over $100; 30-day auto-approval for undelivered returns) extracted and restated within same guide. No new deadlines or requirements introduced.
Section header and subsection on Manufacturers, Importers, And Repackers COC requirements restructured into expanded outline format. No new substantive requirements added; existing COC criteria restated with improved navigation.
The product has a valid FCC ID issued through the FCC equipment authorization process | The FCC ID corresponds to the exact product listed on TikTok Shop
Summary
FCC ID requirements for RF-emitting devices (drones, routers) now explicitly documented: product must have valid FCC ID matching exact listing, be producible on request, and avoid mislabeling as toys/RC devices to avoid enforcement.
