Summary
New concert ticket category added with mandatory Ticketmaster integration. Sellers must display all-in pricing with service fees, venue conditions, anti-bot limits, and face-value-only promotions. Resale prohibited.
Why it matters
Sellers listing concert tickets must comply with Ticketmaster fee disclosure, anti-bot controls, and promotional restrictions or face listing removal. Creators promoting concert tickets must remain visible on screen and cannot encourage resale.
Recommended action
Audit concert ticket listings for all-in pricing display, fee disclosures, venue condition disclosures, and anti-bot limits. Review promotional video content to ensure creator visibility and no resale implications.
Products must be delivered via digital code redemption.
Product listings must clearly state the event details, venue, and redemption instructions.
Listings must display the all-in total price on the product detail page (PDP), including the face value and all mandatory Ticketmaster service and processing fees.
Listings must include a clear, plain-text disclosure stating that the displayed total includes Ticketmaster service and processing fees, and that an itemized breakdown of those fees will be available on Ticketmaster at redemption.
Listings must disclose that tickets are general admission with no assigned seating.
Listings must display any material venue conditions provided by Ticketmaster, including entry timing, age restrictions, and re-entry policies.
Sellers must comply with anti-bot purchase limits, including any limits per account, payment instrument, or device.
Promotional content must accurately represent key event details, including the lineup, venue, seating, and pricing. Misleading or unsubstantiated claims are not permitted.
When using concert clips to promote a product listing, the creator must remain clearly visible on screen.
Promotions must be tied to verified face-value ticket listings and must not imply or encourage ticket resale for profit.
Resale and loadable tickets are not permitted.
No content was removed in this update.
Affects: Creator, Seller, Listing, Video
