Summary
New requirements mandate that online courses must have promotional content accurately reflecting course details and prohibit unverifiable guarantees, like job placements.
Why it matters
These changes are crucial for maintaining seller integrity and transparency, reducing misleading promotions, which can lead to seller penalties and loss of consumer trust.
Recommended action
Sellers should review compliance with the new digital delivery and promotional accuracy requirements for online courses to avoid potential violations.
Products must be delivered digitally. No physical shipment is required.
Screenshots, promotional images, and promotional content must accurately reflect the delivered course, including the content, format, access duration, course materials, or other applicable product details.
Outcome claims must be realistic, substantiated, and not misleading. Unverifiable guarantees, such as job placement or income growth, are not permitted.
Stored-value components, including course credits and gift certificates, are not permitted.
When using course clips to promote a listing, the creator must remain clearly visible on screen.
No content was removed in this update.
Affects: Creator, Seller, Listing
