Review recent policy updates, sorted newest first, with lightweight filters for quick review.
Total updates
704
RemovedCreator Bind Eligibility and Requirements
Official Creator Binds
The creator account must have the same name as the corresponding shop account. | Products in Seller Center can be automatically synced to the Store Page.
Summary
L2 requirement label removed from Official Creator Binds section. Content restructured and reorganized into new document format with added Marketing Creator Binds section, early-stage pilot program rules, binding limits, and EC ban restrictions. No substantive rule changes.
[L2 Requirement] Creator Bind Eligibility and Requirements
[L2 Requirement] Creator Bind Eligibility and Requirements | Key Points:This document outlines the requirements and provides information for creator binds on TikTok Shop. Creator accounts are also subject to our Creator Eligibility Policy. Sellers must comply
Summary
Policy content restructured and expanded with detailed guidance. L2 Requirement tag removed. New content clarifies binding types, early-stage Pilot Program controls, EC ban restrictions, and FAQ—no new substantive requirements added.
AddedTikTok Shop: After-Sales Evidence Guide for Appeals and Disputes
Any Additional/Relevant Evidence
To appeal a customer's claim that the product material does not match the description, provide images of the product label or production documentation.
Summary
TikTok Shop now explicitly requires sellers to submit product label or production documentation images when appealing material mismatch claims in disputes.
AddedTikTok Shop: After-Sales Evidence Guide for Appeals and Disputes
Quality Certificate or Inspection Report
Safety marks | Consumer safety reports
Summary
Quality Certificate or Inspection Report section now lists three specific acceptable evidence types: safety marks, consumer safety reports, and cosmetic safety reports—clarifying documentation sellers may submit in appeals and disputes.
AddedTikTok Shop: After-Sales Evidence Guide for Appeals and Disputes
Packing Video or Pictures
Correct product, full quantity, and intact/good condition
Summary
Packing video evidence requirements clarified: must show order info, correct product/quantity/condition, proper packing materials for fragile items, and continuous unedited footage. This restates existing guidance without introducing new enforcement thresholds.
AddedTikTok Shop: After-Sales Evidence Guide for Appeals and Disputes
What to Submit
Reason is unclear / Lack of evidence(Select this when the customer’s explanation is unclear or missing key information) | Explanation of what evidence is missingRequest for more details
Summary
Added guidance clarifying how to handle disputes with unclear customer explanations or missing evidence: sellers should explain what evidence is lacking and request more details from the buyer.
AddedTikTok Shop: After-Sales Evidence Guide for Appeals and Disputes
AI Summary
One-line takeaway: Strong, clear evidence is essential to win appeals and reject requests fairly. | Required Materials: ① Packing/unpacking videos must be continuous, clear, unedited ② Include order info, all package sides, product condition, and issue shown ③
Summary
Added AI-generated summary section to existing After-Sales Evidence Guide. New summary condenses key guidance into one-line takeaway, required materials, actionable steps, and compliance red lines. No new substantive requirements introduced.
RemovedTikTok Shop: After-Sales Evidence Guide for Appeals and Disputes
After-Sales Evidence Guide for Appeals and Disputes
After-Sales Evidence Guide for Appeals and Disputes02/26/2026Manage Orders Key Points: You need strong evidence when handling appeals, disputes, or refund rejections. Good proof often decides whether a case is ruled in your favor. Providing clear, valid eviden
Summary
Presentation restructure: detailed guidance converted to AI summary format with actionable steps. No new requirements introduced; same evidence standards and grading framework apply.
During the LIVE: TikTok Shop Creator Center > LIVE Tools > LIVE Console > Violations tab. | TikTok Shop Creator Center > LIVE Tools > LIVE Console > Violations tab.
Summary
Presentation-only update to LIVE Content Warnings guide. Clarified showcase definition, removed redundant navigation paths, and consolidated violation tracking sections. No new requirements or restrictions introduced.
AddedCPSC: Recall Database — All Active Product Recalls
About 40
CPSC urges consumers to stop using the kettles immediately and dispose of them. Do not sell or give away these hazardous kettles. | The bicycles violate mandatory safety requirements because they fail safety reflector requirements, reducing visibility of the b
Summary
CPSC recall database updated with new active product recalls (kettles, bicycles, bed rails, toys, strollers, dressers, teething toys, insoles, crib bumpers, pajamas). New content added to existing public recall database; no new regulatory requirements introduced.
AddedCPSC: Recall Database — All Active Product Recalls
About 340
The recalled dressers are unstable if they are not anchored to the wall, posing tip-over and entrapment hazards that can result in risks of serious injuries or death to children. The dressers violate the mandatory safety standards as required by the STURDY Act
Summary
CPSC added a new product recall entry for dressers violating the STURDY Act. Consumers must stop using unanchored units and follow destruction/documentation steps. This is a new recall notice, not a platform policy change.
AddedCPSC: Recall Database — All Active Product Recalls
About 160
Consumers should stop using the teething toy immediately, take it away from children and contact GOPO Toys to receive a full refund. Consumers will be asked to destroy the toy by cutting all silicone strings and writing in permanent marker “DESTROYED” on the m
Summary
CPSC Recall Database updated with four new product recalls: teething toys (choking hazard), Arizer vaporizers (battery fire risk), Joolz car seat adapters (fall hazard), and pool drain covers (entrapment risk). All are public safety notices without new regulatory requirements.
RemovedCPSC: Recall Database — All Active Product Recalls
About 595
Consumers should stop using the coffeemakers immediately and contact Kidisle for a full refund. Consumers will be asked to destroy the coffeemaker by unplugging and cutting the power cord, write “Recalled” in permanent marker on it, and send a photo of the des
Summary
CPSC recall database section removed and replaced with aggregate recall dashboard. Individual recall narratives (coffeemakers, dressers, bed rails, dive sticks, vehicles, bowls, golf cars, coolers) deleted; replaced with summary stats and links to CPSC.gov recall pages.
UpdatedCPSC: Recall Database — All Active Product Recalls
New Instructions
Consumers should stop using the Hot + Cool Heating and Cooling Fan immediately and contact Merkury Innovations for a full refund. Consumers will be asked to write in permanent marker the date, their initials, and the word "Recalled" on the product. Consumers s
Summary
CPSC recall database updated with new product recalls (baby loungers, fireworks, pajamas, toys) replacing prior entries. Reflects real-time recall information changes, not policy or requirement modifications.
AddedListing and Image Requirements (Supplemental — Attribute Accuracy Standards)
Model Display
Include at least one image with a real model naturally wearing or using the product to show fit and proportion | Use varied poses (front, back, side) to demonstrate the product's silhouette, length, and styling from multiple perspectives
Summary
New mandatory requirement: listings must include at least one on-body model image in front/back/side poses showing fit and proportion, plus lifestyle context. Flat-lay, ghost mannequin, and hanger-only images are now explicitly prohibited as sole product demonstration.
AddedListing and Image Requirements (Supplemental — Attribute Accuracy Standards)
Multi-Angle or Detail Display
Videos demonstrating product features or usage
Summary
New requirement: sellers must provide multi-angle photos, zoomed detail shots, and videos demonstrating product features/usage in listings. This tightens existing image quality standards beyond the prior guidance of "multiple angles or detail shots."
AddedListing and Image Requirements (Supplemental — Attribute Accuracy Standards)
Borderless 3:4 Image
The product should fill the entire frame — no visible white margins or padding on any side | Crop or frame the shot so the product occupies the maximum visual area while remaining fully visible
Summary
First product image now requires strict 3:4 aspect ratio (900×1200px min) with no margins; product must fill entire frame with maximum visual area. Replaces prior guidance allowing 600×600px images.
AddedListing and Image Requirements (Supplemental — Attribute Accuracy Standards)
Non template-based Main Image
Use varied poses, angles, or backgrounds across the main image set | Include at least 1-2 images shot from different perspectives or in different scenes
Summary
Added requirement: main product images must use varied poses/angles/backgrounds across set; include ≥1-2 images from different perspectives/scenes; prohibit single base photo with only color/clothing edits applied via software.
AddedListing and Image Requirements (Supplemental — Attribute Accuracy Standards)
Product Attribute
Fill in required attributes | Product descriptions
Summary
Restructured product attribute and description requirements into tiered Poor/Fair/Good quality levels with clearer formatting. No new substantive requirements added—existing guidance reorganized for readability.
