Review recent policy updates, sorted newest first, with lightweight filters for quick review.
Total updates
712
RemovedRestricted Products Policy
Over-the-Counter Medications
Pre-Owned Products: Luxury Apparel, Fine Jewelry, and Luxury Watches
Summary
Policy restructured into 3-tier qualification framework (category-level, product-level, invite-only). Pre-owned luxury apparel, jewelry, watches removed from restricted list. Approval now explicitly not guaranteed; additional docs may be requested anytime.
Breaks | Collectibles: Antiques, Coins, and Currency
Summary
Removed "Breaks" and "Collectibles: Antiques, Coins, and Currency" from restricted products list. These items are no longer subject to restricted-product qualification requirements.
Sports and Outdoor Recreation Products(Note: Certain designated products within this category require Product Level Qualification. Please check the policy for details.) | (Note: Certain designated products within this category require Product Level Qualificati
Summary
Removed three restricted product categories (Pre-Owned Luxury items, Sports/Outdoor products) from Pet Supplies section. Policy consolidates into unified three-tier qualification framework (Category, Product, Invite-Only). No new restrictions introduced.
One-line takeaway: Restricted products need category, product, or invite-only approval before selling. | Core Value/Change: ① Three qualification levels apply to restricted products ② approval is not guaranteed ③ TikTok Shop may request more documents anytime
Summary
Page restructured to expand restricted products guidance. Added detailed explanation of 3 qualification levels (category, product, invite-only) and compliance workflow. No new requirements—existing rules restated with improved clarity.
Accounts that repeatedly violate TikTok Shop policies, or demonstrate behaviors that, at TikTok Shop’s discretion, negatively impact user trust, shopping experience, or platform integrity, may be subject to additional enforcement measures, including but not li
Summary
Language clarified to explicitly state enforcement decisions are 'as determined by TikTok Shop' and changed 'will be blocked' to 'may be blocked' for creator permissions tied to seller shop deactivation. No new enforcement actions introduced.
Alcohol, Tobacco, and E-cigarettes | Animal, Animal-Related Products, Protected Wildlife, and Plants
Summary
Removed "Alcohol, Tobacco, and E-cigarettes" and "Animal, Animal-Related Products, Protected Wildlife, and Plants" section headers from policy snapshot; prohibited items remain listed in expanded policy context under same categories with detailed restrictions intact.
Enforcement actions section removed from old snapshot; enforcement details now integrated into new policy narrative. Enforcement actions (account points, listing removal, access revocation, refunds) are still in effect but presented differently in reorganized policy structure.
Car electronic products with batteries exceeding 15,000 Amps | Gasoline, diesel, kerosene, aviation fuel, and similar combustible liquids
Summary
Two specific automotive product prohibitions removed: car electronics with batteries exceeding 15,000 Amps and combustible fuels. Vehicles remain banned; specific fuel/battery language deleted from policy.
Smoke alarms and carbon monoxide detectors | Type I, II, and III personal floatation devices (PFDs)
Summary
Three safety products removed from prohibited list: smoke alarms, carbon monoxide detectors, and Type I-III PFDs. Fire extinguishers of specified types also delisted. Policy restructured but prohibition framework remains unchanged.
Products or content that promote, contain, or encourage illegal activities, hateful behavior, hate speech, promotion of hateful ideologies, or incite, provoke, or promote violence or hatred against an individual or a group of people | Products promoting discri
Summary
Section on "Discriminatory and Offensive Products" removed from old policy snapshot but content migrated into consolidated Prohibited Products Policy document. No substantive rule change—same prohibitions appear in new policy context.
Aquatic merchandise containing toxic or dangerous components surpassing legally sanctioned thresholds | Items containing plant or wildlife species protected by regional laws and regulations, including those in violation of the Lacey Act
Summary
Prohibited Products policy restructured with expanded detail, clearer categorization, and actionable compliance steps. No new prohibited items added; existing restrictions reorganized into 18+ categories with specificity and examples.
Stolen goods that are not the property of the seller or that were obtained through illegal means | Products that cannot be lawfully imported into the buyer's country including products sourced from or manufactured in territories subject to economic or trade sa
Summary
Removal of the prohibited products list means sellers can list previously restricted items. Key violations now lack defined restrictions and consequences.
One-line takeaway: Do not sell prohibited products; violations can trigger listing removal or account penalties. | Core Value/Change: ① Policy bans illegal, unsafe, counterfeit, recalled, or restricted items ② TikTok Shop rules may exceed local legality ③ Appl
Summary
Items prohibited for sale now explicitly include illegal, unsafe, counterfeit, recalled, and regulated products. Sellers must comply with TikTok's expanded definitions of prohibited items, even if locally legal.
Added enforcement action examples (Account Health deduction, listing removal, access revocation, refunds) to existing Seller-Fault Cancellation Rate policy section. No new threshold or requirement introduced.
A brief explanation of why the orders were canceled by the seller instead of the customer. | The number of test orders submitted must not exceed 30 orders.
Summary
Policy now requires sellers to document test orders with order ID, date, customer name, test indicator, and cancellation rationale. Maximum 30 test orders permitted. Added detailed submission requirements for cancellation rate appeals.
Customer-requested cancellation. Must provide screenshots of the communication history with the customer that clearly shows:The order cancellation was requested by the customer.The order ID in the customer's request matches with the order ID canceled by the se
Summary
Appeal requirements expanded: customer-related issues now include shipment delays and non-response (previously cancellation-only); tracking timestamp field changed from "Pick Up" to "Package Awaiting Pickup Time"; warehouse renamed to "Logistics Service Provider"; platform error appeals now accept system maintenance notifications as evidence.
Address is marked undeliverable by the carrier: The order cancellation was required because the customer provided an undeliverable address. | Warehouse Disruptions: The order cancellation was due to the US local fulfillment warehouse stopping service due to un
Summary
Appeal categories consolidated: "Address undeliverable" folded into "Customer-related issues"; "Warehouse Disruptions" renamed to "Logistics Service Provider Liability" with force majeure definition added. Substance unchanged; appeal appeal criteria preserved.
Key Points: Seller-Fault Cancellation Rate metric is used to evaluate the quality of a seller's fulfillment process and product shipping. A high rate of cancellations due to seller issues indicates fulfillment quality issues.Seller Requirement: Maintain a Sell
Summary
Policy clarified to explicitly reference Fulfillment Policy as binding alongside SFCR requirements. No change to 2.5% threshold or enforcement consequences. Updated date 06/02 to 06/10/2026.
AddedTikTok for Rithum: Product Listing Management
How to fill in Hazmat required attributes
How to fill in Hazmat required attributes
Summary
TikTok restructured Hazmat guidance documentation into Q&A and instructional sections with battery type classifications. No new compliance deadlines or enforcement triggers introduced—existing March 6, 2025 enforcement date remains unchanged.