Magnuson-Moss Warranty Act requirements, FTC warranty disclosure rules, written warranty obligations, money-back guarantee claims, and used or rebuilt merchandise disclosure requirements.
What this covers
Any written warranty on a consumer product costing more than $15 must comply with the Magnuson-Moss Warranty Act — designating it as either a full or limited warranty and disclosing coverage terms before the sale. 'Satisfaction guaranteed' or 'money-back guarantee' language in listings constitutes a warranty claim and must reflect your actual return policy; stating these phrases without honoring them is a deceptive practice. Sellers who refurbish, rebuild, or recondition products must disclose that status under FTC rules — listing a rebuilt product as new is an enforcement violation separate from platform policy.
Start with the current guidance below, then use recent updates for context on what shifted.