This rule provides guidance on ensuring product safety and compliance on TikTok Shop. Sellers must follow TikTok policies and legal standards while clearly explaining product use and safety information. Regularly reviewing customer feedback and monitoring for updates is also required to address safety concerns.
Requirements
Follow all TikTok Shop policies and category-specific requirements.
Clearly explain product use, warnings, and safety information.
Review customer feedback for potential safety issues.
Monitor Seller Center for product safety updates.
Why it matters
Adhering to these safety guidelines can help prevent incidents that may damage your business reputation and lead to compliance issues.
Manufacturers of battery-powered products, specifically e-bikes and scooters.
The CPSC calls on manufacturers of battery-powered products, like e-bikes and scooters, to follow safety standards to prevent injuries and fatalities. Compliance with these standards is essential for ensuring the safety of users.
Requirements
Manufacturers must comply with safety standards such as UL 2272 and UL 2849.
Regular safety assessments and testing should be conducted.
Products must meet the specifications to minimize risks.
Why it matters
Non-compliance could lead to increased risks of injury, liability issues, and potential recalls.
Manufacturers of e-scooters and self-balancing scooters
Manufacturers of battery-powered products like e-scooters and self-balancing scooters are urged to follow safety standards to help prevent injuries and fatalities.
Requirements
Follow safety standards for battery-powered products
Comply with UL 2272 and UL 2849 standards
Ensure products are safe for consumer use
Take actions to mitigate risks associated with battery safety
Why it matters
Compliance can help avoid injuries and legal issues, improving consumer trust.
Manufacturers and importers of e-scooters, hoverboards, e-bikes, and e-unicycles.
Manufacturers of e-scooters, hoverboards, e-bikes, and e-unicycles need to check that their products meet safety standards to prevent risks of fire and injury. If they do not comply, they may face enforcement actions from the CPSC.
Requirements
Products must comply with UL safety standards (ANSI/CAN/UL 2272 and ANSI/CAN/UL 2849).
Manufacturers must demonstrate compliance through certification from an accredited testing laboratory.
Failure to comply may result in enforcement actions from the CPSC.
Why it matters
Non-compliance can lead to serious safety risks and could result in legal action against manufacturers.
Manufacturers of battery-powered micromobility products
Manufacturers of battery-powered micromobility products, like e-bikes and scooters, are urged to follow safety standards to help prevent fires and injuries. They need to show compliance by getting their products certified by a recognized testing lab.
Requirements
Comply with UL safety standards for battery-powered products.
Obtain certification from an accredited testing laboratory.
Report any dangerous products or injuries through official channels.
Why it matters
Failure to comply could result in safety risks and legal consequences.
Anyone seeking information or media assistance related to battery-powered products safety standards.
This section provides contact information for the U.S. Consumer Product Safety Commission (CPSC) regarding media requests and assistance. It also informs users that they may be leaving the CPSC website and that the information on external sites is not controlled by the CPSC.
Requirements
Call CPSC's Hotline at 800-638-2772 for queries.
Media requests should be directed to Phone: (301) 504-7908, or Spanish: (301) 504-7800.
Note that leaving the CPSC site may take you to an unverified external site.
Why it matters
Understanding these contacts is important for reporting safety issues or seeking guidance.
Candle manufacturers and sellers offering products with metal-cored candlewicks
Candles with metal-core wicks must limit the amount of lead in the metal core to protect consumer safety. This is a federal safety standard that applies to finished candle products.
Requirements
Metal core in candlewicks must not contain lead in excess of 0.06% by weight
Requirement applies to all products manufactured, per 16 CFR 1500.17(a)(13)
Applies to finished candles that use metal-cored wicks
Why it matters
Non-compliant candles can be seized, your products delisted, and you may face regulatory penalties from the CPSC.
Candle manufacturers and importers selling candles with metal-cored wicks, effective for products made or imported on or after October 15, 2003
Candles with metal-cored wicks cannot have more than 0.06% lead in the metal core by weight. Candles containing hazardous substances must also include appropriate warning labels. These rules apply to all candles manufactured or imported after October 15, 2003.
Requirements
Metal-cored candlewick lead content must not exceed 0.06% by weight
Candles containing hazardous substances must bear required cautionary labeling per FHSA regulations
Requirement applies to all products manufactured or imported after October 15, 2003
Why it matters
Lead in candle wicks poses health and safety risks; non-compliance can result in product recalls, legal liability, and removal from marketplace platforms.
Candle manufacturers and importers selling metal-cored wick candles, particularly those produced or imported on or after October 15, 2003
Candle manufacturers and importers must ensure their candles meet strict safety standards for lead content in metal-cored wicks and include hazard warning labels on products containing dangerous substances. These rules protect consumers from toxic exposure and fire hazards.
Requirements
Metal-cored candlewicks must not contain more than 0.06% lead by weight
Applies to candles manufactured or imported after October 15, 2003
Candles containing hazardous substances must include appropriate cautionary labeling per FHSA requirements
Products should comply with relevant ASTM standards for glass containers and emissions testing
Why it matters
Violating lead content limits or failing to label hazardous candles can result in regulatory enforcement action, product recalls, and removal from retail platforms.
Manufacturers and importers of candles with metal-cored wicks and metal-cored candlewicks sold in bulk shipments to retailers
Manufacturers and importers of candles and candlewicks with metal cores must label bulk shipments with a specific safety compliance statement and provide a General Certificate of Compliance (GCC) to retailers. Candles and wicks with nonmetal cores do not require this certification.
Requirements
Add "Conforms to 16 CFR 1500.17(a)(13)" label to shipping packages or outer wrapping (not required on retail packaging)
Issue a General Certificate of Compliance (GCC) citing "16 CFR § 1500.17(a)(13) – Metal-cored candlewicks"
No certification or labeling required for candles and wicks with nonmetal cores
Why it matters
Failure to comply with CPSC labeling and certification requirements can result in shipments being rejected by retailers or enforcement action by the CPSC.
Manufacturers and importers of candles with metal-cored candlewicks
If you manufacture or import candles with metal-cored wicks, you must issue a General Certificate of Compliance (GCC) to certify that your products meet federal safety standards. This document proves to regulators and customers that your candles are compliant with safety requirements.
Requirements
Issue a General Certificate of Compliance (GCC) for each product line
Include the specific citation "16 CFR 1500.17(a)(13) Metal-cored candlewicks" in section 2 of the GCC
Certify that your candles meet CPSC-enforced safety standards before selling
Why it matters
Failing to provide proper certification can result in regulatory enforcement action, product recalls, or being prohibited from selling your candles.
Candle sellers and small businesses with questions about CPSC candle regulations
This is contact information for the U.S. Consumer Product Safety Commission's Small Business Ombudsman team, who can answer questions about candle safety regulations and compliance. The CPSC does not control external websites you may be directed to and cannot verify their accuracy or privacy practices.
Manufacturers, importers, and private labelers of children's products
This rule explains that official U.S. government websites use the .gov domain and secure HTTPS connections. When dealing with Children's Product Certificates (CPC), you should only trust information from these official, secure .gov websites. Certification means the manufacturer or importer confirms the product meets safety standards.
Requirements
Use only official .gov websites for information about CPCs
Ensure the website is secure (look for HTTPS and a lock icon) before sharing sensitive info
Understand that a CPC is a written certification by the manufacturer or importer confirming product safety
Why it matters
Using official and secure sources ensures you get accurate certification info and helps maintain compliance with safety regulations.
Manufacturers, importers, and private labelers of children's products subject to safety rules in the U.S.
If you sell children's products, you must have a written Children's Product Certificate (CPC) that proves your product meets all safety rules. This certificate is based on passing tests from an approved third-party lab, but you as the manufacturer or importer must issue the certificate yourself. You must provide this certificate to retailers, distributors, and government agencies upon request.
Requirements
You must base the CPC on passing test results from a CPSC-accepted third-party lab.
The domestic manufacturer or importer is responsible for issuing the CPC.
You must provide the CPC to distributors, retailers, and government agencies within 24 hours upon request.
There is no cost to create the CPC, and it does not need to be filed with CPSC unless requested.
Why it matters
Failing to have or provide a valid CPC can lead to legal issues and prevent your children's products from being sold in the U.S.
E-commerce businesses selling consumer products online in the United States
This is an introductory notice from the CPSC (Consumer Product Safety Commission) warning e-commerce businesses that they must comply with federal testing, labeling, and safety requirements for consumer products sold online in the United States. Many product categories have mandatory compliance standards that sellers are legally responsible for meeting.
Requirements
Many consumer product types require federally mandated testing before sale
Products must include required safety labeling and documentation
Sellers are responsible for ensuring compliance with federal safety standards
Violations can result in enforcement action by the CPSC
Why it matters
Non-compliance with federal product safety requirements can result in product seizures, fines, legal liability, and your listings being removed from platforms like TikTok Shop.
E-commerce businesses selling consumer products online in the United States
Many consumer products sold online in the US are subject to federal testing, labeling, and certification requirements set by the CPSC. E-commerce sellers must comply with these safety standards to avoid violations. The CPSC provides tools to help you identify which requirements apply to your specific products.
Requirements
Many consumer products require federal testing, labeling, and/or certification before sale
You must identify applicable safety requirements for your specific products using CPSC's Regulatory Robot tool or other resources
Common violations include failure to comply with lead content limits and lead in paint/surface coatings regulations
Non-compliance can result in costly or deadly federal product safety violations
Why it matters
Failure to meet federal product safety requirements can result in costly penalties, legal liability, product recalls, and serious harm to consumers.
All e-commerce sellers offering consumer products, particularly toys, children's sleepwear, balloons, marbles, balls, games with small parts, and any products containing lead-based materials
The CPSC (Consumer Product Safety Commission) requires sellers of consumer products—especially children's items—to comply with multiple federal safety standards covering lead content limits, children's sleepwear flammability, choking hazard labeling, and product tracking/certification. These are not optional guidelines; they are mandatory federal regulations that products must meet before they can be legally sold.
Requirements
Products must comply with lead content limits (15 USC 1278a, 16 CFR part 1303)
Children's sleepwear must meet flammability standards (16 CFR parts 1615–1616)
Latex balloons, marbles, small balls, and toys with small parts must have proper choking hazard labels (16 CFR §§ 1500.19–1500.20)
Products must include tracking labels and Certificates of Compliance as required (15 USC 2063(a)(5))
Why it matters
Violating CPSC regulations can result in product recalls, significant fines, legal liability, and removal of your listings from e-commerce platforms—and poses real safety risks to consumers.
Sellers offering children's products on e-commerce platforms, particularly toys, balloons, marbles, small balls, and games with small parts.
Sellers of children's products must obtain and provide Certificates of Compliance—either a Children's Product Certificate (CPC) for products designed for children under 12, or a General Certificate of Conformity (GCC) for other products—to prove the product meets all applicable federal safety standards.
Requirements
Obtain a CPC for products designed for children under 12 years old
Obtain a GCC for products that do not target children
Keep certificates available and provide them upon request
Without valid certificates of compliance, your listings can be removed and you risk federal penalties; the CPSC actively monitors e-commerce for non-compliant children's products.
E-commerce sellers offering children's products, particularly those subject to CPSC jurisdiction
Children's products sold online must meet strict safety standards, including lead content limits and proper certification. All accessible parts of children's products cannot exceed 100 parts per million (ppm) of lead. Sellers must provide tracking labels and appropriate certificates of compliance (either a Children's Product Certificate or General Certificate of Conformity) to demonstrate their products meet these requirements.
Requirements
All accessible component parts must contain no more than 100 ppm of lead
Children's products must have tracking labels
You must provide either a Children's Product Certificate (CPC) or General Certificate of Conformity (GCC)
Certificates of compliance are required per 15 USC 2063(a)
Why it matters
Violations of these requirements can result in product seizure, recalls, fines, and legal liability—CPSC actively enforces these rules on e-commerce platforms.
All sellers offering children's products on TikTok Shop or other e-commerce platforms
Every part of a children's product that can be touched or accessed must contain no more than 100 parts per million (ppm) of lead. Most products require testing at a CPSC-approved lab, but certain "safe" materials like pure wood, untreated textiles, and some metals are exempt from this testing requirement.
Requirements
All accessible parts of children's products must test at ≤100 ppm lead
Third-party CPSC-accepted lab testing is required, unless the product is made exclusively of exempt materials
Exempt materials (untreated) include: textiles, pure wood, paper, CMYK inks, certain natural/animal materials, gemstones, and specified precious metals
A Children's Product Certificate (CPC) must document applicable lead content citations
Why it matters
Violating lead limits can result in product seizure, recalls, fines, and legal liability; testing and certification are mandatory before listing children's products.
Toys and other articles intended for children that have paint or similar surface coating materials; movable furniture articles with paint or surface coatings
Paint and surface coatings on children's products must contain no more than 90 parts per million (ppm) of lead. All such products must be tested at a CPSC-approved laboratory to verify compliance, with no exceptions allowed. Certain materials like stainless steel and precious metals may be exempt, but you need to check the complete CPSC material determinations list to confirm.
Requirements
Lead concentration in paint/coatings cannot exceed 90 ppm
Testing must be performed at a CPSC-accepted laboratory—no exceptions
Include 16 CFR part 1303 citation in your Children's Product Certificate (CPC) Section 2
Check 16 CFR 1500.91 for material exemptions (some metals and other materials may be excluded)
Why it matters
Violations of lead-in-paint requirements can result in product recalls, fines, and loss of selling privileges; non-compliance puts children at health risk and exposes your business to enforcement action.
Sellers offering toys, children's products, and general-use movable furniture articles intended for consumer or child use
Products that will be used by children—including toys and other articles intended for children—cannot have paint or surface coatings with more than 90 parts per million (ppm) of lead. General-use movable furniture for consumers that contains lead-based paint is also banned entirely. All such products must be tested at a CPSC-accepted laboratory.
Requirements
Children's products must not exceed 90 ppm lead concentration in paint or surface coatings
General-use movable furniture with lead-containing paint is banned
Products must be tested at a CPSC-accepted laboratory
General Consumer Conformity (GCC) documentation must cite 16 CFR part 1303 for painted furniture
Why it matters
Violations result in product bans and enforcement action; failure to comply with lead limits or testing requirements can lead to listing removal, fines, and legal liability.
Manufacturers and importers of children's sleepwear and loungewear (all sizes from infant to size 14), and sellers listing these products on e-commerce platforms
Children's sleepwear products (nightgowns, pajamas, robes, loungewear, and similar items intended for sleeping) must pass stricter flammability tests than regular clothing. Manufacturers must certify that products meet the applicable CPSC flammability standards based on testing by an approved lab. Tight-fitting sleepwear has additional labeling requirements and different rules than standard sleepwear.
Requirements
Products must comply with 16 CFR part 1615 (sizes up to 6X) or 16 CFR part 1616 (sizes 7-14) flammability standards
Testing must be conducted by a CPSC-accepted laboratory and results certified
Tight-fitting sleepwear must bear a label stating "Wear Snug-fitting, Not Flame Resistant" on the center back sizing label
Infant garments (9 months or smaller) must instead comply with 16 CFR part 1610 and display age-based sizing labels
Why it matters
Listings without proper flammability certification or labeling will be removed, and selling non-compliant sleepwear violates federal safety law and exposes you to CPSC enforcement action.
Sellers of toys and games containing small parts (that fit in the small parts cylinder test), latex balloons, marbles, or small balls intended for children ages 3–5 years old
If you sell toys or games with small parts, latex balloons, marbles, or small balls intended for children ages 3–5, you must label your product packaging and advertising with specific choking hazard warnings. The labeling must meet strict requirements for content, sizing, placement, and appearance as defined in federal regulations.
Requirements
Label product packaging with choking hazard warnings if the toy contains small parts, latex balloons, marbles, or small balls
Include required cautionary statements on any advertising that offers direct purchase or order capability (such as webpages)
Follow strict requirements for warning label content, prominence, size, location, color, and other characteristics per 16 CFR §§ 1500.19 and 1500.20
No third-party testing certification or CPC certification required for choking hazard labeling
Why it matters
Non-compliant labeling violates federal safety law and could result in product recalls, enforcement action, or removal from TikTok Shop.
All sellers offering children's products on e-commerce platforms, especially those selling marbles or marble-containing toys and games
All children's products must have permanent tracking information printed directly on the product and packaging so the product can be identified and traced if safety issues arise. For marbles and marble-containing products, you must also include specific cautionary warning labels that meet strict requirements for size, placement, color, and visibility.
Requirements
Include permanent tracking labels on both the product and packaging (to the extent practicable)
Marbles and marble-containing products must display required cautionary warning labels
Tracking labels do not require third-party lab certification or inclusion in a Children's Product Certificate (CPC)
Cautionary labels must meet specific requirements for content, prominence, size, location, and color per CPSC regulations
Why it matters
Failure to include proper tracking and cautionary labels on children's products can result in regulatory action, product recalls, and listing removal from platforms.
Manufacturers and importers of children's products
If you manufacture or import children's products, you must create a Children's Product Certificate (CPC) that documents your product meets all applicable federal safety requirements. This certificate must be based on third-party testing by a CPSC-accepted lab, and you don't need CPSC approval—but you must keep it available and provide it to retailers, distributors, and authorities if requested.
Requirements
Create a CPC documenting compliance with applicable federal safety requirements
Base the CPC on third-party testing from a CPSC-accepted lab
Provide the CPC to each distributor and retailer with the product shipment
Make the CPC and supporting test documentation available to CPSC or U.S. Customs and Border Protection upon request (via hard copy, email, or website URL)
Why it matters
Failure to provide a compliant CPC can result in products being blocked at customs, retailers refusing shipments, or enforcement action by the CPSC.
Manufacturers and importers of general-use products subject to CPSC safety standards that require a GCC (as listed on the Rules Requiring a GCC page)
Manufacturers and importers of certain general-use products must create a General Certificate of Conformity (GCC) that proves the product meets applicable CPSC safety standards. You don't submit the GCC to CPSC for approval; instead, you keep it available and provide it to distributors, retailers, or regulators upon request. Only products listed on CPSC's "Rules Requiring a GCC" page actually need one.
Requirements
Create a GCC based on reasonable testing programs or testing at a certified laboratory
Provide the GCC and supporting test documentation to distributors and retailers
Make the GCC available to CPSC or U.S. Customs and Border Protection upon request (via hard copy, website URL, or email)
Do not submit the GCC to CPSC in advance for approval
Why it matters
Failure to provide a GCC for products that require one can block shipments at customs and violate federal law; having proper certification documentation protects your products from regulatory action and e-commerce delays.
Manufacturers, TikTok Shop sellers, and importers who need to have products tested for compliance with CPSC safety standards
The CPSC is required by law to maintain a public, up-to-date list of testing laboratories that have been officially accredited to conduct product safety assessments. This list helps manufacturers, sellers, and importers find qualified labs for testing required products.
Requirements
The CPSC must publish and continuously update a list of accredited testing laboratories on its official website
Only laboratories on this official CPSC list are recognized as acceptable for compliance testing
You must use a CPSC-accepted lab when testing products that require third-party certification
Access the current directory at CPSC.gov to identify qualified labs
Why it matters
Using a non-accredited lab for product testing can result in non-compliant listings, product recalls, or enforcement action against your TikTok Shop account.
Manufacturers of children's products subject to CPSC safety rules (including toys, furniture, clothing storage, batteries, and other items listed in 16 CFR regulations)
If you manufacture children's products covered by CPSC safety rules, you must get third-party testing from a CPSC-accepted laboratory to prove your products meet the required safety standards. The CPSC maintains an up-to-date list of accredited laboratories on its website, and you must use one of them to support your compliance certification.
Requirements
Use only a CPSC-accepted laboratory from the official CPSC directory
Third-party testing is mandatory to certify compliance for products manufactured after the effective date of each rule
Testing must cover the specific safety rule(s) your product is subject to
Test results from the accredited lab must support your certification of compliance
Why it matters
Without testing from a CPSC-accepted lab, your compliance certification is invalid and your products cannot legally be sold; non-compliance can result in product seizure, recalls, and significant fines.
Manufacturers and sellers of clacker balls (small toy balls that clack together)
Clacker balls must be tested for phthalate content (harmful chemicals) according to federal safety standards. Manufacturers and sellers need to use CPSC-accepted laboratories to verify that clacker balls meet phthalate limits under either the U.S. standard (16 CFR Part 1307) or the Chinese standard (GB/T 22048-2008).
Requirements
Clacker balls must be tested by a CPSC-accepted laboratory
Testing must measure phthalate content using either CPSC-CH-C1001-09.3 or GB/T 22048-2008 methods
Results must comply with limits set in 16 CFR Part 1307
Testing is required under 16 CFR Part 1500.86(a)(5)
Why it matters
Clacker balls that fail phthalate testing cannot be sold in the U.S., and selling non-compliant products can result in product seizure and regulatory penalties.
Sellers and manufacturers of consumer products (particularly children's toys, clothing, and gear) that must comply with CPSC phthalate limits
CPSC-accepted testing laboratories must be able to test consumer products for phthalate content using specific federal standards. This rule establishes which labs are authorized to perform these chemical safety tests on children's products and other regulated items.
Requirements
Phthalate testing must be performed by CPSC-accepted laboratories
Testing must follow 16 CFR Part 1307 standards
May use either CPSC-CH-C1001-09.3, CPSC-CH-C1001-09.4, or GB/T 22048-2008 methods
Products affected include children's items like bicycles, bunk beds, infant walkers, and other articles with phthalate restrictions
Why it matters
If your product requires phthalate testing, using a non-accepted lab or wrong test method can result in failed compliance and your listing being removed or product being seized.
Sellers and manufacturers of children's products including infant walkers, bath seats, metal jewelry, toys, vinyl products, and small articles intended for children
This is a CPSC listing of accepted laboratories and testing methods that can certify children's products (infant walkers, bath seats, jewelry, toys, and other items) for compliance with federal safety standards. Manufacturers must use CPSC-accepted labs and approved test methods to validate that products meet lead content limits, flammability, and other safety requirements before selling.
Requirements
Testing must be conducted by a CPSC-accepted laboratory from their official directory
Test methods must match the approved standard (e.g., CPSC-CH-E1001-08 for metal jewelry lead, 16 CFR Part 1216 for infant walkers)
Products must be tested for applicable hazards: lead content (metal and non-metal), lead paint, flammability, electrical safety, and choking hazards
Testing documentation and certification must be available for compliance verification
Why it matters
Without testing by an accepted lab using approved methods, your products cannot legally be sold and may face confiscation, recalls, or legal liability if they cause harm.
TikTok Shop sellers listing baby products (bassinets, cradles, bedside sleepers, changing tables, booster seats), children's products (pacifiers, rattles), all-terrain vehicles, and any other products subject to 16 CFR safety standards
The CPSC maintains a directory of laboratories that have been accepted to conduct testing for compliance with federal product safety standards. These standards cover specific product categories like baby products, children's items, and vehicles. Sellers must ensure products undergo testing at CPSC-accepted laboratories using the approved test methods listed.
Requirements
Testing must be conducted at a CPSC-accepted laboratory listed in the official directory
Different product categories require testing under specific CFR standards (e.g., 16 CFR 1218 for bassinets, 16 CFR 1511 for pacifiers)
Lead paint testing must use approved methods (ASTM F 2853-10 HD XRF or CPSC-CH-E 1003-09/1003-09.1)
Test reports must document compliance with the applicable standard before listing
Why it matters
Listings tested at non-accepted laboratories or using unapproved methods may be suspended or removed, and violations can result in fines or bans from selling children's and regulated products.
Manufacturers and sellers of child products including booster seats, strollers, bassinets, battery-containing products, and other regulated children's items
This is a directory listing of CPSC-accepted testing laboratories and the federal safety standards they are authorized to test products against. The document identifies which labs are recognized by the Consumer Product Safety Commission to perform testing for compliance with specific child product safety standards.
Requirements
Products must be tested by a CPSC-accepted laboratory
Testing must comply with the applicable federal safety standard (e.g., 16 CFR Part 1237 for booster seats)
Only laboratories listed in the CPSC directory are authorized for compliance testing
Products cover a range of child safety categories including furniture, vehicles, and electronics
Why it matters
Using a non-accepted laboratory for testing can result in non-compliant certifications, product recalls, fines, and delisting from TikTok Shop—you must use only CPSC-approved labs.
TikTok Shop sellers and retailers selling children's products including cribs, strollers, carriages, carriers, battery-containing items, folding chairs, and clothing storage units
This is a list of CPSC-accepted testing laboratories and the specific child safety standards they are authorized to test products against. Sellers of children's products must have their items tested by one of these CPSC-accepted labs according to the relevant safety standard for their product category.
Requirements
Products must be tested by a CPSC-accepted laboratory listed in the search directory
Testing must comply with the specific safety standard applicable to your product type (e.g., 16 CFR Part 1241 for crib mattresses, 16 CFR Part 1227 for strollers)
Test results must be obtained before listing or selling the product
You must maintain documentation of test results from an accepted lab
Why it matters
Selling untested children's products or products tested by non-accepted labs violates federal safety law and can result in listing removal, account suspension, legal liability, and fines.
Sellers of infant and children's products including cribs, high chairs, carriers, folding chairs, crib mattresses, gates, enclosures, and clothing storage units
Products for infants and young children must meet specific CPSC federal safety standards before they can be tested and approved. The list shows which testing laboratories are authorized by the CPSC to verify that items like cribs, high chairs, carriers, and other child furniture comply with required safety regulations.
Requirements
Products must be tested by a CPSC-accepted laboratory
Testing must verify compliance with the applicable safety standard (e.g., 16 CFR Part 1219 for full-size cribs)
Only products tested under the correct CPSC standard for their product category are eligible for approval
Each product category has its own specific safety standard number
Why it matters
If your infant or children's products haven't been tested by an accepted laboratory to the correct standard, they cannot be sold legally and may be subject to seizure or recalls.
TikTok Shop sellers and manufacturers listing infant and child care products, including high chairs, cribs, carriers, bouncers, bath tubs, gates, swings, and sleep products
This is a reference list of CPSC (Consumer Product Safety Commission) safety standards that apply to various infant and child care products. Each product category has its own mandatory safety regulation identified by a CFR (Code of Federal Regulations) part number that manufacturers and sellers must comply with.
Requirements
Products must comply with the applicable CPSC safety standard for their product category
Testing and certification by CPSC-accepted laboratories may be required
Each product type (cribs, carriers, high chairs, etc.) has a specific CFR regulation number that defines safety requirements
Products must meet standards before they can be legally sold
Why it matters
Selling non-compliant infant and child care products can result in listing removal, account suspension, legal liability, and potential harm to consumers—CPSC standards are mandatory regulatory requirements, not optional guidelines.
TikTok Shop sellers and sellers on other platforms listing infant and children's products including play yards, cribs, swings, carriers, bed rails, hook-on chairs, nursing pillows, and magnetic toys
This rule establishes federal safety standards that infant and children's products must meet before they can be sold. Products like cribs, play yards, swings, carriers, and hook-on chairs must undergo testing by CPSC-accepted laboratories to verify they comply with the specific safety regulations listed.
Requirements
Products must comply with applicable CPSC safety standards (16 CFR Part 1220-1242, 1262)
Testing must be performed by CPSC-accepted laboratories
Product categories covered include: play yards, cribs, swings, carriers, bed rails, hook-on chairs, nursing pillows, and magnet-containing items
Compliance documentation must be maintained and may be required upon request
Why it matters
Selling non-compliant infant products can result in product seizure, significant fines, account suspension, and potential legal liability for injuries—compliance is not optional.
TikTok Shop sellers and manufacturers selling infant and toddler safety products, including sling carriers, soft carriers, play yards, nursing pillows, portable bed rails, hook-on chairs, stationary activity centers, toddler beds, and items containing small parts.
This is a reference directory listing CPSC (Consumer Product Safety Commission) safety standards for infant and toddler products. The list identifies specific federal regulations (16 CFR Parts) that govern the safe design, manufacture, and testing of various baby products including carriers, play yards, beds, and chairs.
Requirements
Products in these categories must comply with the corresponding CPSC federal safety standard (e.g., sling carriers must meet 16 CFR 1228)
Testing must be performed by CPSC-accepted laboratories
Products must meet design, construction, and safety performance requirements specified in each regulation
Documentation of compliance testing must be maintained and available
Why it matters
Failure to comply with CPSC safety standards can result in product seizure, recalls, fines, and account suspension on TikTok Shop—and more importantly, poses serious safety risks to infants and toddlers.
Sellers and manufacturers of mattresses, mattress sets, children's sleepwear, carpets and rugs, toys, infant carriers, and other consumer products subject to CPSC safety standards
This is a directory of testing standards that CPSC-accepted laboratories must follow when conducting safety tests on consumer products. It lists the specific federal safety regulations and standards that products like mattresses, children's sleepwear, toys, and other items must meet before they can be legally sold.
Requirements
Products must be tested by CPSC-accepted laboratories using the applicable federal standard for their product category (e.g., 16 CFR 1633 for mattress flammability, 16 CFR 1615-1616 for children's sleepwear, 16 CFR 1250 for toy safety)
Test methods are based on ASTM F963-16/F963-17 standards and CPSC regulations
Testing must verify compliance with all relevant safety requirements for your product type before listing or sale
Why it matters
Selling untested or non-compliant products can result in product bans, recalls, significant fines, and legal liability; testing by an accepted laboratory is required for most regulated consumer products.
Sellers of children's upper outerwear in sizes 2T to 12 or equivalent
Hood and neck drawstrings on children's upper outerwear have been identified as a strangulation hazard. The CPSC has established requirements to address this safety risk in children's clothing.
Requirements
Hood and neck drawstrings present a strangulation hazard and are regulated
Upper outerwear in sizes 2T–12 or equivalent is covered by this rule
Drawstring design and attachment must comply with CPSC safety standards to reduce strangulation risk
Why it matters
Non-compliant drawstring designs can result in product recalls, legal liability, and removal of listings from TikTok Shop.
Manufacturers and sellers of children's upper outerwear in sizes 2T to 16 (or equivalent)
Children's upper outerwear (jackets, hoodies) must not have hood or neck drawstrings, as these present a strangulation hazard. Waist and bottom drawstrings are allowed only if they meet strict safety requirements designed to prevent them from catching on playground equipment or other objects.
Requirements
Hood and neck drawstrings are prohibited on sizes 2T-12
Waist and bottom drawstrings on sizes 2T-16 must not exceed 3 inches outside the drawstring channel when fully expanded
Drawstrings must have no toggles, knots, or attachments at the free ends
If a waist or bottom drawstring is one continuous piece, it must be bar-tacked (stitched) to prevent pulling through the channel
Why it matters
Noncompliant drawstrings have caused 26 deaths and 73 injuries since 1985, primarily when drawstrings caught on playground equipment; selling non-compliant garments violates federal safety law and exposes your business to enforcement action and liability.
Sellers and manufacturers of children's upper outerwear (jackets, hoodies, sweatshirts, and similar garments designed for children)
Drawstrings are not allowed on children's upper outerwear (like jackets and hoodies) because they pose a strangulation and entanglement hazard. The CPSC has classified drawstrings in this category of clothing as a substantial product hazard and prohibits their use.
Requirements
Drawstrings must not be used on children's upper outerwear
Neck closures and hood drawstrings are prohibited
Compliance is governed by 16 CFR Part 1120 and ASTM F 1816-97
Upper outerwear includes jackets, coats, vests, and similar items worn on the upper body
Why it matters
Violating this rule can result in product recalls, fines, and liability for serious injury or death from strangulation or entanglement incidents.
Manufacturers, importers, distributors, and retailers of consumer products in the U.S.
If you make, import, distribute, or sell consumer products, you must immediately report certain safety issues to the U.S. Consumer Product Safety Commission (CPSC). Official government websites use .gov domains and secure HTTPS connections, so only share sensitive information on these secure sites.
Requirements
You must immediately report specific product safety problems to the CPSC.
Only submit sensitive information through official .gov websites using HTTPS.
Recognize that .gov websites are official U.S. government sites.
Why it matters
Failing to report safety issues promptly can lead to legal penalties and harm your business reputation.
Manufacturers, importers, distributors, and retailers of consumer products in the U.S.
If you make, import, sell, or distribute consumer products, you must immediately report to the U.S. Consumer Product Safety Commission (CPSC) any product defects or incidents that could cause serious injury or death. This includes products that violate safety rules or cause choking incidents involving children. Failure to report can lead to heavy fines or legal trouble.
Employees of companies that manufacture, import, distribute, brand, or sell consumer products.
If you work for a company involved with consumer products, your employer cannot fire or punish you for reporting or planning to report suspected violations of safety laws to the government. This protection helps ensure that safety issues can be reported without fear of retaliation. Additional resources are available for whistleblowers to understand their rights and how to file complaints.
Requirements
Employers may not retaliate against employees who report or intend to report violations of CPSC-enforced laws.
Reports can be made to the employer, federal government, or state attorney general.
Employees have protections under OSHA and can access whistleblower resources.
Reporting must relate to reasonable belief of violation of safety laws or regulations.
Why it matters
Protecting whistleblowers encourages reporting of safety issues, helping maintain product safety and compliance, which can prevent legal and reputational risks.
Manufacturers, importers, distributors, and sellers of consumer products in the U.S.
If you suspect a product you made, imported, or sold might be unsafe, you must report it to the CPSC within 24 hours of learning about the risk. You can investigate for up to 10 working days to confirm the issue, but if unsure, you must report. Reporting does not automatically mean your product will be recalled.
Requirements
Report potential product hazards to CPSC within 24 hours of obtaining reportable information.
Investigate for up to 10 working days to determine if reporting is necessary.
If another responsible party has already reported the issue, you do not need to report but should keep documentation.
Report immediately if you receive information suggesting a safety or health hazard, even if no injuries have occurred.
Why it matters
Failing to report on time can lead to enforcement actions and harm your business reputation.
Employees of companies that manufacture, import, distribute, brand, or sell consumer products.
If you work for a company involved with consumer products, your employer cannot fire or punish you for reporting or planning to report violations of safety laws to the government. This protection encourages employees to report unsafe or illegal practices without fear of retaliation.
Requirements
You must not be retaliated against for providing or intending to provide information about violations of laws enforced by the CPSC.
Protections apply when reporting to your employer, the federal government, or state attorney general.
Additional information disclosure protections exist under related CPSA sections.
Why it matters
Understanding these protections helps employees feel safe reporting safety issues, which supports compliance and protects consumers.
All TikTok Shop sellers and buyers involved in online product transactions
This rule explains that official U.S. government websites use the .gov domain and secure HTTPS connections. Sellers and buyers should only share sensitive information on these secure, official sites. The CPSC actively monitors e-commerce platforms for recalled or banned products to protect consumers.
Requirements
Only trust and share sensitive info on websites with .gov domain and HTTPS security
Be aware that CPSC monitors online listings for recalled or banned products
Do not list or sell recalled or banned products on e-commerce platforms
Why it matters
Selling recalled or banned products can lead to enforcement actions and harm your business reputation.
All online sellers and buyers of consumer products in the United States.
The CPSC actively monitors online marketplaces to find and remove recalled or banned products to protect consumers from safety hazards. Selling recalled products is illegal unless the product has been fixed according to the recall instructions and this is clearly stated in the listing. Buyers and sellers should report any recalled or unsafe products found online to the CPSC.
Requirements
Do not sell recalled products unless they have been repaired as specified in the recall and the listing clearly states the remedy.
Report any recalled or unsafe products found for sale online to saferproducts.gov with details and evidence.
Buyers who suspect a product is unsafe should report it to saferproducts.gov including purchase details.
Check https://www.cpsc.gov/Recalls/ to verify if a product is recalled before selling or buying.
Why it matters
Selling recalled products can lead to legal penalties and removal of listings, harming your business reputation and compliance.
All TikTok Shop sellers listing children's products with paint or surface coatings.
Paints or similar surface coatings that contain 0.009% or more lead by weight are banned as hazardous products for children's items. Sellers must ensure their products do not contain lead above this limit to comply with safety regulations.
Requirements
Do not use paints or coatings with 0.009% or more lead by weight on children's products.
Ensure all painted children's products comply with 16 C.F.R. part 1303 regulations.
Why it matters
Non-compliance can lead to product bans and legal penalties, risking your business reputation and sales.
All TikTok Shop sellers listing children's products and furniture items with paint or surface coatings.
Paints or similar coatings containing 0.009% or more lead by weight are banned on children's products and furniture because they are hazardous. Some specific products and coatings are exempt if properly labeled. Manufacturers and importers must certify their products meet these lead limits.
Requirements
You must not sell children's products or furniture coated with paint containing 0.009% or more lead by weight.
Certain industrial, agricultural, and artistic coatings are exempt if labeled correctly.
Manufacturers and importers must provide a certificate of compliance confirming products meet lead limits.
Why it matters
Non-compliance can lead to product bans and legal penalties, risking your business reputation and sales.
Manufacturers and importers of children's products with paint or surface coatings subject to CPSC regulations.
If you make or import products that have paint or similar coatings, and those products are for children, you must prove they meet safety standards about lead content. This proof comes in the form of a certificate called a Children's Product Certificate (CPC).
Requirements
You must issue a Children's Product Certificate (CPC) certifying compliance with lead in paint limits.
The CPC must cite the specific regulation or standard related to lead in paint.
This certification is required under Section 14(a) of the Consumer Product Safety Act (CPSA).
Why it matters
Without proper certification, your products may be banned or removed from sale, risking legal penalties and business losses.
All users accessing CPSC public website links to external sites, including TikTok Shop sellers and creators seeking product safety information.
This policy informs users that when they click a link to an external website from the U.S. Consumer Product Safety Commission (CPSC) site, they are leaving the federal government site. The CPSC does not control or endorse the external site or its content, including its privacy practices.
Requirements
Users must acknowledge they are leaving the CPSC website when clicking external links.
Users should review the privacy policy of the external site as it may differ from CPSC's.
CPSC does not endorse or guarantee the accuracy of external site information.
Why it matters
Understanding this helps sellers and creators recognize that product safety information from external sites is not verified by CPSC, so they should exercise caution when relying on it.
Visitors to CPSC.gov and other official U.S. government websites
This is a security notice about the CPSC website itself, not a product policy rule. It explains that official .gov websites are secure and use HTTPS encryption, and reminds visitors to only share sensitive information on official, secure government sites.
Requirements
Look for a lock icon or https:// in the URL to confirm a secure connection
Only share sensitive information on official, secure .gov websites
Verify you're on an official government site before entering personal data
Why it matters
This protects you from phishing scams and data theft when accessing government resources or filing compliance documents online.
Small business owners handmaking products at home, small importers and drop shippers bringing products into the US, and resellers of secondhand goods on online platforms and marketplaces
The CPSC (Consumer Product Safety Commission) provides guidance and resources to help small businesses, importers, drop shippers, and resellers understand and comply with safety rules when selling consumer products online. This guide covers handmade goods, imported products, and secondhand items sold through e-commerce platforms.
Requirements
Access guidance on making, importing, or selling safe and compliant consumer products
Review FAQs and resources specific to your business type
Ensure products meet CPSC safety and compliance standards before selling online
Why it matters
Selling non-compliant or unsafe products can result in product recalls, legal liability, and removal from marketplace platforms.
Small business owners, home-based manufacturers, importers, drop shippers, and resellers of consumer products (like toys and clothing) selling online through marketplaces and third-party platforms
This is an introductory guide from the CPSC that helps online sellers understand product safety requirements and common violations they should avoid. It covers small businesses, importers, drop shippers, and resellers who sell consumer products online.
Requirements
The policy text provided does not specify detailed requirements—it is introductory content. The actual safety requirements are detailed elsewhere in the full guide and typically include:
Compliance with applicable CPSC safety standards for your product category
Knowledge of restricted or banned products
Proper product testing and documentation where required
Why it matters
Selling non-compliant or unsafe products can result in product seizure, fines, legal liability, and account suspension from online platforms.
Small business owners handmaking products (like stuffed toys and clothing), small importers, drop shippers bringing products into the US, and resellers of secondhand goods selling on online platforms and marketplaces
The CPSC Online Sellers' Safety Guide is an information center designed to help small business owners, importers, drop shippers, and resellers understand and comply with consumer product safety requirements. This guide provides resources to help keep unsafe products from reaching consumers across various online selling platforms.
Requirements
Access resources and guidance on product safety compliance
Understand CPSC requirements applicable to your product category
Implement safety practices to prevent unsafe products from being sold
Comply with regulations across various online selling channels
Why it matters
Non-compliance with CPSC safety requirements can result in product recalls, penalties, and damage to your business reputation and customer trust.
This is an informational resource from the CPSC that encourages e-commerce sellers to sign up for email notifications about product safety recalls and regulatory updates. It's not a mandatory requirement, but rather a way to stay informed about safety issues that could affect your business.
Requirements
Optionally subscribe to CPSC Safety Information Emails for recall alerts
Access the Reseller's Information Center for guidance on keeping unsafe products off your platform
Review common e-commerce safety violations to ensure compliance
Why it matters
Staying informed about product recalls and safety violations helps you avoid selling banned or unsafe items, which could result in legal liability, platform removal, and consumer harm.
The CPSC offers a "Regulatory Robot" tool to help small businesses with new products understand and comply with federal product safety requirements. The tool is designed to guide you through the specific regulations that apply to your product before you bring it to market.
Requirements
Use the Regulatory Robot tool to identify applicable CPSC product safety requirements
Subscribe to CPSC Safety Information Emails for recall updates and regulatory guidance
Consult the Reseller's Information Center if you resell products
Ensure your product complies with relevant safety standards before selling
Why it matters
Using these CPSC resources helps you avoid selling unsafe products, which can result in recalls, fines, legal liability, and damage to your business reputation.
Small businesses selling products subject to CPSC regulations, particularly those launching new products
The CPSC offers free educational resources including step-by-step videos, email updates, and a Regulatory Robot tool to help small businesses understand and comply with product safety requirements. These resources are designed to guide you through CPSC rules relevant to your products.
Requirements
Access free CPSC educational videos created by the Small Business Ombudsman
Sign up for CPSC Safety Information Emails to receive safety recall updates and business education newsletters
Use the Regulatory Robot tool to learn about product safety requirements for new products
Why it matters
Understanding CPSC requirements upfront helps you avoid safety violations, recalls, and potential enforcement action when bringing products to market.
Small businesses and sellers developing, importing, or selling consumer products subject to CPSC regulation
The CPSC offers free educational resources to help businesses understand and comply with product safety requirements. These include detailed guidance for specific product categories (toys, clothing, etc.), an interactive tool called the Regulatory Robot for new product compliance, and step-by-step videos from the Small Business Ombudsman.
Requirements
Access the Business Education page for in-depth product-area-specific safety information
Use the Regulatory Robot tool to understand CPSIA requirements for new products
Watch Small Business Ombudsman videos for step-by-step guidance on CPSC safety requirements
Why it matters
Understanding CPSC requirements before launching a product helps you avoid costly recalls, compliance violations, and potential legal liability.
Manufacturers and importers of children's consumer products selling online
A Children's Product Certificate (CPC) is a compliance statement that you create and issue yourself—you don't apply for it or register with the CPSC to get one. It's typically based on passing test results from a CPSC-approved third-party laboratory, though not always required in every situation.
Requirements
You create and issue the CPC yourself; no CPSC application or registration needed
CPCs are generally based on passing test results from a CPSC-accepted third-party laboratory
Small batch makers may qualify for testing relief if they meet legal qualification requirements
CPSC provides guidance videos and educational resources to help you create a compliant CPC
Why it matters
Having a valid CPC is a legal requirement before you can sell children's products online; failing to provide one can result in your listings being removed or legal enforcement action.
Importers bringing commercial product samples into the United States for business purposes
When importing product samples into the U.S., you need to follow specific customs procedures and use the correct classification codes to label them properly. The CPSC recommends different import options depending on whether you're importing samples to solicit orders or for testing purposes.
Requirements
Use CBP Options I or II if importing samples to solicit orders (includes sample-only HTS codes)
Use CBP Option IV if importing samples for testing purposes
Work with a licensed customs broker for expert guidance on import procedures
Why it matters
Misclassifying your sample imports can result in customs delays, penalties, or confiscation of goods, so getting the correct HTS codes and documentation is critical for smooth import operations.
Manufacturers and sellers of children's products that may contain phthalates as plasticizers
This guidance from the CPSC explains that phthalates are chemicals commonly used to soften plastics and make them more flexible. The document provides business guidance on how phthalates are used in products and their regulation.
Requirements
Official websites use .gov
Secure .gov websites use HTTPS
Official websites use. gov A. gov website belongs to an official government organization in the United States.
English Phthalates are chemicals that are most often, but not always, used to make plastics softer and/or more pliable. In this use, phthalates function as plasticizers. One example of a product that may contain...
Why it matters
Phthalates are regulated in children's products by the CPSC, so understanding these rules is critical to ensure your products comply with federal safety standards and avoid recalls or enforcement action
Manufacturers and sellers of children's toys (products for children 12 and younger) and child care articles (sleep, feeding, or teething products for children 3 and younger)
You cannot sell children's toys or child care articles (like crib bedding, pacifiers, or nursing bottles) that contain more than 0.1% (1000 ppm) of eight specific phthalate chemicals. Phthalates are softening agents used in plastics, and federal law bans them from products designed for children 12 and under (or age 3 and under for child care articles).
Requirements
Do not manufacture, sell, offer for sale, distribute, or import into the U.S. children's toys or child care articles containing more than 0.1% of these phthalates in any accessible plasticized component:
DEHP, DBP, BBP, DINP, DIBP, DPENP, DHEXP, or DCHP
Testing and documentation must verify compliance with the 0.1% threshold
Products must comply even if phthalates are not intentionally added (they must be below the limit)
Why it matters
Violation of this federal law can result in product seizure, significant fines, and legal liability; compliance is mandatory before listing children's products on any U.S. marketplace.
Manufacturers and importers of children's products (toys for ages 12 and under, and care articles for ages 3 and under) subject to phthalate regulations
Certain materials used in children's products are exempt from phthalate testing, but this exemption does NOT excuse you from meeting the actual phthalate safety limits. You must still certify compliance and can be held liable if the final product contains regulated phthalates above 0.1% (1000 ppm).
Requirements
Certain untreated/unfinished wood products, fibers, and plastics with specific additives are exempt from phthalate testing
You must still issue a Children's Product Certificate (CPC) certifying compliance with 16 C.F.R. part 1307 (phthalate requirement)
The final product received by consumers cannot exceed 0.1% (1000 ppm) of regulated phthalates, or you may face liability
Testing exemption does not mean compliance exemption
Why it matters
Misunderstanding testing exemptions as compliance exemptions is a common violation that can result in product recalls, liability, and enforcement action by the CPSC.
Manufacturers and importers of children's products subject to CPSC phthalate regulations
Manufacturers and importers of children's products must issue a Certificate of Compliance (CPC) proving the product meets phthalate safety limits set by the CPSC. When you file this certificate, you must cite the specific regulation "16 C.F.R. part 1307 Phthalates" to document compliance.
Requirements
Issue a CPC (Certificate of Compliance) for each children's product
Certify that the product meets phthalate safety limits
Include the citation "16 C.F.R. part 1307 Phthalates" in section 2 of the CPC
Follow CPC creation guidance from CPSC
Why it matters
Without proper CPC certification, your children's products cannot legally be sold and you face regulatory enforcement action from the CPSC.
Businesses seeking information on CPSC phthalates regulations for children's products
This is CPSC contact and navigation information for phthalates guidance, not a substantive policy rule. It provides contact details for the Small Business Ombudsman and warning text about external links.
Requirements
Contact the Small Business Ombudsman at (888) 531-9070 or [email protected] for guidance
Be aware external links are not CPSC-controlled and CPSC does not endorse their accuracy or privacy practices
Why it matters
This text does not contain enforceable phthalates restrictions; you need to consult actual CPSC phthalates FAQs and technical reports to understand what is required for children's products.
TikTok Shop sellers, marketplace sellers, and creators listing or promoting physical products
This is a CPSC (Consumer Product Safety Commission) recall database page that provides real-time information about active product recalls and safety warnings. The page data is updated weekly, and remedy information may change daily as recalls are modified or resolved.
Requirements
Check the CPSC recall database regularly before listing or promoting products
Do not sell or promote products that are currently under active recall
Monitor recall remedy data for updates that may affect products you've already listed
Use official CPSC.gov sources to verify recall status (accessed via secure HTTPS connection)
Why it matters
Selling recalled products exposes you to legal liability, account suspension, and customer safety issues; the CPSC updates recalls weekly so you must stay informed about current product safety status.
TikTok Shop sellers and creators promoting or selling physical products
The CPSC maintains a public recall database that is updated weekly with information about unsafe products that have been recalled. If you believe a product is unsafe, you should report it to CPSC through SaferProducts.gov rather than selling or promoting recalled items.
Requirements
Check the CPSC recall database before listing or promoting products
Do not sell or promote products on the active recall list
Report unsafe products to SaferProducts.gov if discovered
Subscribe to recall alerts to stay informed of new recalls
Why it matters
Selling recalled products exposes you to legal liability, account suspension, and customer safety issues.
Manufacturers and sellers of recalled consumer products subject to CPSC jurisdiction
This is a data summary showing how CPSC-managed product recalls were resolved over a 5-year period. The majority of recalls were handled through refunds (52.8%), followed by repairs, replacements, and disposal of unsafe products.
Requirements
Refunds are the most common recall remedy (appearing in 52.8% of cases)
Repairs account for 27.3% of remedies
Replacements are used in 17.8% of cases
Disposal is a less common remedy (1.2% of cases)
Recall data updates weekly as new recalls are announced
Why it matters
Understanding recall remedies helps sellers anticipate costs and logistics if a product they sell or list is recalled by the CPSC.
TikTok Shop sellers and affiliates listing baby bottles, helmets, or other consumer products subject to active CPSC recalls
These are CPSC product recalls for items with serious safety defects. Sellers and retailers must immediately stop selling recalled products and direct consumers to manufacturers for refunds or replacements.
Requirements
Stop listing and selling recalled products immediately
Direct buyers to contact the manufacturer for refunds or replacements
Follow manufacturer instructions for product destruction or disposal
Do not attempt to resell or relist recalled items
Why it matters
Selling recalled products exposes you to legal liability, account suspension, and potential fines; it also puts consumers at risk of serious injury or death.
TikTok Shop sellers, marketplace platforms, and consumers who own or may purchase products listed in the CPSC Recall Database
The CPSC maintains an active database of recalled products that pose safety risks to consumers. Sellers and platforms must not sell recalled products, and consumers who own recalled items must stop using them immediately and follow the manufacturer's remediation process (refund, replacement, or proper disposal).
Requirements
Do not list or sell any product appearing on the active CPSC Recall Database
Remove listings immediately if a product is added to the recall list
Direct consumers to the manufacturer's recall website or contact information
Comply with manufacturer remediation offers (refunds, replacements, or destruction instructions)
Do not dispose of recalled lithium-ion batteries in regular trash, curbside recycling, or retail battery collection boxes; use municipal hazardous waste centers instead
Why it matters
Selling recalled products exposes you to legal liability, account suspension, and forced refunds; it also puts consumers at risk of serious injury or death, which can trigger enforcement action and damage your shop reputation.
Consumers and product owners with recalled tents (fiberglass poles), residential elevators with SUNS interlock switches, pools with non-compliant drain covers, and cameras/devices with recalled lithium-ion batteries
The CPSC has issued multiple product recalls due to serious safety hazards including fiberglass fiber shedding from tent poles, stuck elevator door locks, non-compliant pool drain covers that create drowning risks, and lithium-ion batteries that pose fire hazards. Consumers and product owners must immediately stop using recalled products and follow specific remediation steps for each product type.
Requirements
Stop using recalled products immediately
Contact manufacturers (Tiny Land, SUNS, Broqixin) for free repairs, replacements, or refunds
Dispose of hazardous components (fiberglass poles, lithium-ion batteries) through proper channels—not standard trash or curbside recycling
Remove and mark recalled drain covers; ensure VGBA-compliant replacements are installed
Why it matters
If you sell or promote any of these recalled products on TikTok Shop or through affiliate marketing, continued sales or promotion violates CPSC regulations and exposes you to liability; listing or advertising recalled products can result in account suspension and legal penalties.
Consumers who own recalled nursing pillows (Little Grape Land brand), heaters (Vornado), power recliners (Joy Furniture), and pool drain covers (Broqixin)
Multiple consumer products have been recalled by the CPSC due to serious safety hazards including suffocation risk (nursing pillows), fire hazards (heaters and power switches), and drowning/entrapment risk (pool drain covers). Consumers who own these products must stop using them immediately and follow the manufacturer's recall instructions to receive refunds or replacements.
Requirements
Stop using the recalled product immediately
Contact the manufacturer for refund or replacement instructions
Follow destruction or removal procedures (cut pillow in half, remove drain cover, etc.)
Provide proof of destruction or participation in recall program
Unplug or disconnect power before stopping use (for electrical products)
Why it matters
TikTok Shop sellers and affiliates must not list, promote, or sell recalled products, as this violates consumer protection laws and can result in legal liability, account suspension, and serious reputational damage.
Anyone selling or owning recalled products: heated insoles with lithium-ion batteries, crib bumpers (including Asixxsix and BDTROL brands), pool drain covers, and power recliners with faulty switches
This is a CPSC recall notice covering multiple dangerous products that have been identified as safety hazards. Consumers and sellers must immediately stop using or selling these items and follow specific disposal or replacement procedures.
Requirements
Do not sell, give away, or continue using any of these recalled products
Dispose of defective items immediately following local hazardous waste procedures
For power recliners: unplug immediately and visit the recall website for free replacement switches
For pools: replace with VGBA-compliant drain covers before use
Why it matters
Selling or distributing recalled products violates CPSC regulations and exposes you to liability for injuries; failure to comply can result in fines and legal action.
TikTok Shop sellers, content creators, and anyone selling or distributing consumer products including steam cleaners, tabletop fireplaces, pool drain covers, and hair dryers
The CPSC has issued active recalls on multiple hazardous products including Dovety Steam Cleaners, tabletop fireplaces, pool drain covers, and Solano Scirocco Onyx hair dryers due to serious safety risks like burns, electrocution, and drowning. Consumers must stop using these products immediately and dispose of them safely. You cannot sell, give away, or redistribute these recalled items.
Requirements
Do not sell or give away any of the specifically recalled products (Dovety Steam Cleaners, tabletop fireplaces, non-compliant drain covers, Solano Scirocco Onyx hair dryers)
Do not list or promote these items for resale
Advise consumers to dispose of recalled products immediately
Pool owners must replace non-compliant drain covers with VGBA-compliant alternatives
Why it matters
Selling recalled products exposes you to legal liability, platform enforcement action, and serious consumer harm; TikTok Shop actively prohibits listing recalled or unsafe items.
All TikTok Shop sellers and creators who need to verify official U.S. government information, especially those involved in resale or thrift store products.
This rule explains how to identify official U.S. government websites by their .gov domain and secure connection (HTTPS). It advises only sharing sensitive information on these secure, official sites. This helps ensure you are dealing with legitimate government sources.
Requirements
Recognize official U.S. government websites by the .gov domain.
Ensure the website uses HTTPS and shows a lock icon before sharing sensitive information.
Only trust and share sensitive data on secure .gov websites.
Why it matters
Using official and secure government websites helps sellers avoid scams and ensures compliance with safety and regulatory information.
All resellers and distributors of consumer products, including resale and thrift stores.
This rule means that anyone selling or distributing consumer products, including used items, must ensure those products are safe and comply with CPSC laws. Resellers should use the Reseller's Guide to identify and avoid selling hazardous or illegal products. This helps protect consumers from harm.
Requirements
Use the Reseller's Guide to screen products for hazards and legal compliance.
Do not sell products that violate safety laws.
Ensure all consumer products sold are safe for use.
Why it matters
Selling unsafe or illegal products can harm consumers and lead to legal consequences for sellers.
All sellers and distributors of consumer products, including thrift stores, consignment stores, charities, yard sales, and flea markets.
This rule means that anyone who sells or distributes consumer products, including used items, must ensure those products are safe and comply with safety laws. Sellers should use the Reseller's Guide to identify and avoid selling hazardous or illegal products. This helps protect consumers from harm.
Requirements
Use the Reseller's Guide to screen products for hazards and legal violations.
Do not sell products that are unsafe or violate CPSC laws.
Ensure all consumer products sold comply with applicable safety regulations.
Why it matters
Selling unsafe or illegal products can harm consumers and lead to legal consequences for sellers.
All resellers including thrift stores, consignment stores, charities, yard sale and flea market sellers.
If you sell used consumer products, you must ensure they are safe and comply with federal laws, especially avoiding recalled or broken items. This is crucial for products like nursery furniture, where safety risks are high. When unsure about a product's safety, it's best to not sell it.
Requirements
Check all used products in your inventory for safety and compliance before resale.
Do not sell recalled products.
Do not sell broken, wobbly, or incomplete nursery furniture or durable infant products.
Follow the Reseller's Guide to screen for hazardous products.
Why it matters
Selling unsafe or recalled products can cause serious injuries or deaths and may lead to legal enforcement actions.
All users accessing CPSC safety resources, including TikTok Shop sellers and creators seeking safety information.
This policy informs users that when they click links on the CPSC website leading to external sites, CPSC does not control those sites or their privacy policies and does not endorse their content. It also states that CPSC safety posters cannot be ordered but can be freely downloaded and printed.
Requirements
Users must acknowledge they are leaving the CPSC website when clicking external links.
CPSC does not endorse or guarantee external site content or privacy.
Safety Alerts and Neighborhood Safety Network posters cannot be ordered.
Safety publications are free to download and print from the CPSC site.
Why it matters
Understanding this helps sellers and creators use official safety resources correctly and avoid relying on unverified external information.
Children's product sellers offering items intended for use by children under 3 years old
The U.S. Consumer Product Safety Commission (CPSC) prohibits the sale of children's products designed for children under 3 years old if they contain small parts that pose a choking, aspiration, or ingestion hazard. This is a blanket ban—these products cannot be sold at all, not just labeled with warnings.
Requirements
Products with small parts that create choking or ingestion hazards for children under 3 are completely banned from sale
This applies to any product marketed for or reasonably intended for use by children under 3
No warning label or disclaimer can make a banned product legal to sell
Why it matters
Selling banned children's products exposes you to CPSC enforcement action, product seizure, significant fines, and potential criminal liability.
Sellers of children's products designed for use by children under 3 years old
If you sell children's products intended for kids under 3, you cannot include small parts (anything that fits into a small parts cylinder without squeezing) that pose choking, aspiration, or ingestion risks. The rule bans these as hazardous substances under federal law.
Requirements
Small parts (any object fitting into the small parts cylinder without compression) are banned if they present choking or ingestion hazards
Applies to whole toys, separate parts, or pieces that break off during normal use or abuse testing
Exceptions include balloons, books, writing materials, clothing, grooming products, rattles, pacifiers, and modeling clay
Fabric/paper/yarn components that shed during testing are not considered small parts
Why it matters
Selling products that violate the small parts ban exposes you to CPSC enforcement action, product recalls, fines, and delisting from TikTok Shop.
Manufacturers and importers of children's products containing small parts, balloons, small balls, marbles, and certain products like modeling clay, fingerpaints, rattles, and pacifiers.
Children's products containing small parts, balloons, small balls, or marbles must carry a choking hazard warning label that tells consumers not to buy them for children under a specific age. Any advertising for these toys must display the same warning label. Manufacturers and importers must also issue a Children's Product Certificate (CPC) confirming the product meets the small parts ban rule, though the choking hazard label itself doesn't need to be listed in the CPC.
Requirements
Products must display a choking hazard warning label on packaging that specifies the minimum age
The same warning label must appear in all advertising for the product
Manufacturers/importers must issue a Children's Product Certificate (CPC) citing "16 CFR part 1501 – Small parts"
The choking hazard labeling requirement does not need to be included in the CPC
Why it matters
Failure to properly label and certify these products violates CPSC regulations and can result in product recalls, fines, and legal liability for selling unsafe children's products.
Sellers of toys and children's products subject to the CPSC small parts ban and choking hazard warning requirements
This section explains compliance documentation requirements for products subject to the small parts ban and choking hazard labeling rules under U.S. consumer safety law. When certifying products, you must reference the correct regulation (16 CFR part 1501) for the small parts ban, but choking hazard warning labels don't require a separate certification document.
Requirements
Use citation "16 CFR part 1501 Small parts" in section 2 of your Certificate of Compliance (CPC) for the small parts ban
Choking hazard warning label requirements do not need to be included in a CPC
Contact the CPSC Small Business Ombudsman for specific guidance: (888) 531-9070 or [email protected]
Why it matters
Incorrect certification citations or missing documentation could result in product compliance issues and enforcement action from the CPSC.
Small businesses selling toys and children's products subject to small parts and choking hazard regulations
This is contact information for the CPSC Small Business Ombudsman team, which provides guidance and support on small parts regulations and choking hazard requirements for toys and children's products.
Requirements
Contact the Small Business Ombudsman for questions about small parts rules and compliance
Getting direct guidance from the CPSC helps you understand and comply with federal small parts restrictions, reducing the risk of costly violations or product recalls.
All TikTok Shop sellers and creators who sell or promote consumer products in the United States.
The U.S. Consumer Product Safety Commission (CPSC) requires that anyone selling, offering for sale, manufacturing, distributing, or importing consumer products must comply with laws that stop the online sale of recalled products. Sellers must ensure they do not list or sell products that have been officially recalled for safety reasons.
Requirements
Do not sell or offer for sale any products that have been recalled by the CPSC.
Ensure your listings comply with CPSC regulations regarding recalled products.
Verify product safety status before listing to avoid selling recalled items.
Why it matters
Selling recalled products can lead to legal penalties, removal of listings, and damage to your reputation.
All sellers, including original manufacturers, importers, distributors, and individuals reselling products online or in person in the United States.
It is illegal to sell any recalled consumer products in the U.S., including online sales and resales. Sellers must check if a product has been recalled before listing it for sale. This rule helps prevent dangerous products from reaching consumers.
Requirements
Check the CPSC recall database at cpsc.gov/recalls before listing any product for sale.
Do not sell or offer recalled products under any circumstances.
Review the CPSC Reseller’s Guide to Selling Safer Products for best practices.
Be responsible for verifying product safety when reselling used items.
Why it matters
Selling recalled products can cause serious harm to consumers and lead to legal consequences for sellers.
All sellers and buyers of used infant sleep products and baby loungers on TikTok Shop.
If you are selling or buying used infant sleep products or baby loungers, you must check if the product has been recalled to ensure safety. Selling recalled products can be dangerous and may cause harm or death. Always verify recalls on the official CPSC website before listing or purchasing these items.
Requirements
Check cpsc.gov/recalls before listing any infant sleep product or baby lounger for sale.
Do not sell any product that has been recalled by the CPSC.
Follow the CPSC Reseller's Guide to Selling Safer Products for additional safety steps.
Ensure products meet mandatory federal safety and performance requirements if you are a manufacturer or importer.
Why it matters
Selling recalled infant sleep products can lead to serious injury or death and may result in enforcement actions or removal of listings.
All TikTok Shop sellers and buyers dealing with toy chests, infant sleep products, and baby loungers, especially secondhand items.
Toy chests and infant sleep products must meet safety standards to prevent serious injuries or deaths. Sellers and buyers should check for recalls before selling or purchasing these items, especially if they are used or older models. This helps avoid selling dangerous products that could harm children.
Requirements
Verify that toy chests meet federal safety standards (16 CFR part 1250/ASTM F963).
Do not sell recalled toy chests or infant sleep products.
Always check cpsc.gov/recalls before listing or buying used baby products.
Follow consumer safe sleep guidance to ensure product safety.
Why it matters
Selling recalled or unsafe products can cause serious harm to children and lead to legal and reputational consequences.
All TikTok Shop sellers listing baby cribs and toy chests
All baby cribs sold or manufactured after June 28, 2011, must meet federal safety standards. Older cribs made before this date are likely unsafe and illegal to sell. Toy chests must also meet safety standards to prevent risks like child suffocation.
Requirements
You must only sell baby cribs that comply with federal safety standards 16 CFR part 1219 and 16 CFR part 1220.
Do not sell baby cribs manufactured before June 28, 2011, as they are likely unsafe and illegal.
Toy chests must meet federal toy safety standard 16 CFR part 1250/ASTM F 963.
Avoid selling older toy chests that may have dangerous locking mechanisms or faulty opening/closing features.
Why it matters
Selling noncompliant or recalled baby cribs and toy chests can lead to serious safety risks and legal consequences.
All TikTok Shop sellers listing bassinets, cradles, and baby cribs
Bassinets, cradles, and baby cribs sold on TikTok Shop must meet federal safety standards to prevent injuries or deaths. Older cribs made before June 28, 2011, are likely unsafe and illegal to sell. Sellers should check for recalls and ensure products comply with safety regulations.
Requirements
Bassinets and cradles must comply with 16 CFR part 1218 safety standards.
Baby cribs must comply with 16 CFR parts 1219 and 1220 safety standards.
Do not sell any cribs manufactured before June 28, 2011.
Check CPSC's list of recalled bassinets and cradles and avoid selling recalled products.
Why it matters
Selling noncompliant or recalled products can lead to legal issues and harm to infants, damaging your business reputation.
All TikTok Shop sellers listing carriages, strollers, bassinets, and cradles
Carriages, strollers, bassinets, and cradles sold online must meet specific federal safety standards to prevent injuries and deaths. Sellers should avoid listing any recalled products in these categories. These standards address hazards like falls, entrapments, and mechanical failures.
Requirements
Products must comply with federal safety standards: 16 CFR part 1227 for carriages and strollers, 16 CFR part 1218 for bassinets and cradles
Do not sell any recalled carriages, strollers, bassinets, or cradles
Check CPSC's recall lists regularly to ensure product safety compliance
Why it matters
Selling non-compliant or recalled products can lead to safety risks, legal issues, and removal of listings.
All TikTok Shop sellers listing carriages and strollers
Carriages and strollers sold must comply with a federal safety standard designed to prevent injuries and deaths. This includes addressing risks like finger injuries from hinges and falls due to tip-overs or faulty harnesses. Sellers should ensure their products meet these safety requirements.
Requirements
Products must meet the mandatory federal safety standard 16 CFR part 1227
Ensure products minimize risks such as finger entrapments, amputations, falls from tip-overs, and harness or handlebar failures
Review CPSC's business guidance page for detailed requirements
Why it matters
Non-compliance can lead to safety risks, legal issues, and removal of listings.
Sellers offering children's products on TikTok Shop
Children's products cannot contain more than 100 ppm (parts per million) of lead in any accessible component. Products exceeding this limit are classified as banned hazardous products and cannot be sold.
Requirements
Children's products must have lead content ≤ 100 ppm in all accessible components
Products exceeding 100 ppm lead in any accessible part are banned from sale
Lead testing and verification is required before listing children's products
Why it matters
Selling children's products with excessive lead content violates federal law and creates serious health risks; listings will be removed and your seller account may face enforcement action.
All sellers offering children's products on TikTok Shop
Children's products cannot contain more than 100 parts per million (ppm) of lead in any part that a child can access. Products exceeding this limit are considered banned hazardous substances and cannot be sold.
Requirements
Children's products must not contain more than 100 ppm lead in accessible components
Products exceeding 100 ppm lead in any accessible part are banned and cannot be listed or sold
Accessibility is determined according to CPSC testing standards (16 C.F.R. § 1500.87)
Why it matters
Selling children's products with excessive lead content violates federal law and poses serious health risks to children; non-compliance can result in product removal, account suspension, and legal liability.
Manufacturers and sellers of children's products who use untreated/unadulterated materials or unfinished engineered wood products listed in CPSC regulations
Certain raw materials (untreated/unadulterated materials and specific unfinished engineered wood products) don't require lead testing before you use them in children's products. However, this testing exemption does not mean you can skip lead compliance—your finished product still must contain no more than 100 ppm of lead in any part a child can access, and you must certify this in a Children's Product Certificate (CPC). If the final product exceeds 100 ppm of lead, you remain liable even if the exempted material was used.
Requirements
Certain raw materials are exempt from pre-use lead testing
The exemption applies only to testing, not to the 100 ppm lead limit requirement
You must still certify total lead compliance via a Children's Product Certificate (CPC)
You remain responsible if the finished product exceeds 100 ppm lead in accessible components
Why it matters
Misunderstanding this exemption could lead you to skip critical compliance testing on your final product, exposing you to CPSC enforcement action, product recalls, and liability if children are exposed to lead.
Manufacturers and importers of children's products, including electronic components, off-highway vehicles, bicycles, aluminum alloy components, used products, books, and certain untreated materials.
The CPSC allows certain children's products and materials to be exempt from or to follow different lead content limits instead of the standard 100 ppm requirement. Some products don't need third-party testing, but companies still must certify compliance with the applicable lead limits through a Children's Product Certificate (CPC).
Requirements
Off-highway vehicles and certain electronic components are fully exempt from the 100 ppm lead limit
Bicycle and jogger stroller metal components, aluminum alloy components, and used products are subject to 300 ppm limits instead of 100 ppm
Books, paper materials, and certain untreated/unadulterated materials are exempt from third-party testing but must still meet lead content requirements and be certified in a CPC
A CPC must be issued for all applicable children's products citing "15 U.S.C. § 1278a – Total lead content"
Why it matters
Using the wrong lead limit or failing to obtain proper certification can result in product recalls, fines, and market removal for non-compliant children's products.
Sellers and manufacturers of children's products subject to CPSC lead content regulations
This page provides contact information and guidance resources for understanding CPSC lead content requirements for children's products. The actual substantive requirements for total lead content limits are not included in this excerpt—only links to detailed guidance and support are provided.
Requirements
Contact the CPSC Small Business Ombudsman for guidance (phone: 888-531-9070, email: [email protected])
Review the CPC (Children's Product Certificate) business guidance page for compliance documentation
Consult the FHSA business guidance page for lead-related requirements
Visit the Total Lead Content FAQs for specific regulatory details
Why it matters
Non-compliance with CPSC lead content limits for children's products can result in product recalls, fines, and legal liability.
Manufacturers and sellers of children's products (based on page title, but specific scope unclear from provided text)
The text provided does not contain an actual policy rule about total lead content in children's products. Instead, it only shows contact information and a disclaimer about leaving the CPSC website. To properly summarize the lead content requirements, the actual policy text from the CPSC rule would be needed.
Requirements
The provided excerpt does not contain specific requirements. It only includes:
Contact information for CPSC Small Business Ombudsman team
A disclaimer about external website links
Reference to "Chemicals" section (content not shown)
Why it matters
Unable to determine from the text provided—the actual policy rule content is missing.
Sellers and manufacturers of children's toys in the United States
Section 106 of the CPSIA law requires that children's toys meet the ASTM F963 safety standard. This is a mandatory federal safety requirement that applies to toy manufacturers and sellers.
Requirements
Children's toys must comply with ASTM F963 mandatory consumer product safety standard
This requirement is established under Section 106 of the Consumer Product Safety Improvement Act of 2008 (CPSIA)
Why it matters
Non-compliance with toy safety standards can result in product recalls, legal liability, and removal of listings from platforms like TikTok Shop.
Toy manufacturers and importers selling products designed or marketed as toys for children under 14 years of age
All toys designed for children under 14 must comply with ASTM F963, a mandatory safety standard. However, only toys marketed primarily for children 12 and under require third-party testing and certification; toys for 13+ year olds follow the standard but skip these testing requirements.
Requirements
Toys for children 12 and under must meet ASTM F963 safety standard and be third-party tested at a CPSC-accepted lab
Manufacturers/importers of toys for 12 and under must obtain and provide a Children's Product Certificate (CPC)
Toys intended for 13+ year olds must follow ASTM F963 but do not require third-party testing or CPC
Certain product categories (bicycles, tricycles, sports equipment, hobby kits with no play value) are exempt from these requirements
Why it matters
Selling untested toys for children 12 and under without a CPC violates federal law and can result in product seizure, fines, and legal liability.
Toy manufacturers and sellers subject to CPSC regulation (products designed or intended primarily for children 12 years of age or younger)
ASTM F963 is a comprehensive toy safety standard that covers many safety requirements, but not all sections apply to every toy. Manufacturers must identify which specific sections of the standard are relevant to their particular product and ensure compliance with those sections. The CPSC provides guidance breaking down ASTM F963 into generally-applicable requirements and toy-specific requirements to help with this identification.
Requirements
Identify which ASTM F963 sections apply to your specific toy product
Review the actual ASTM F963 standard text (not just summaries) for detailed compliance requirements
Understand that different sections may apply depending on product type (e.g., flammability, toxicology, lead content in paint/substrate)
Some requirements are mandatory (e.g., hazardous substances, lead limits) while others are not (e.g., flammability testing)
Why it matters
Failing to identify and comply with applicable ASTM F963 sections for your toy can result in non-compliant products being pulled from the market, regulatory penalties, or liability for unsafe toys.
Toys certified to older versions of the ASTM F963 standard may still be legal to sell based on when they were manufactured, not when they're sold. Additionally, all children's products must include a CPSC tracking label with permanent markings on both the product itself and its packaging.
Requirements
Toys are compliant based on manufacture date, not sale date
Older ASTM F963 certifications may be valid depending on manufacturing date
CPSC tracking labels must be permanently marked on both the product and its packaging
Tracking label requirements are separate from other standard markings
Why it matters
Inventory manufactured under previous standards may still be legal to sell, but you must include proper tracking labels on both product and packaging or risk product recalls and regulatory action.
Toy manufacturers, importers, and sellers offering children's toys for sale, particularly those selling through platforms like TikTok Shop
This rule directs toy manufacturers and sellers to follow ASTM F 963 safety standards (specifically the February 10, 2009 or 2007 versions) when designing, testing, and bringing children's toys to market. The CPSC provides educational resources, including a regulatory robot tool and video tutorials, to help businesses understand and comply with these standards.
Requirements
Follow ASTM F 963-08 (February 10, 2009) or ASTM F 963-07 standards for toy design and safety
Use CPSC's Regulatory Robot tool to verify compliance
Reference the ASTM F 963 Chart for specific requirements
For water bead toys specifically, test extractable acrylamide content using the prescribed test method
Why it matters
Non-compliant toys can be recalled, result in legal liability, cause injury to children, and get your listings removed from the platform.
Manufacturers and sellers of water bead toys in the United States
This section provides guidance on how to test water bead toys for extractable acrylamide content to ensure they meet U.S. safety standards. The CPSC has established methods to measure whether water beads release harmful levels of acrylamide that could be absorbed through skin contact.
Requirements
Water bead toys must be tested for extractable acrylamide content using CPSC-approved test methods
Testing is required to determine if the product complies with toy safety regulations
The Small Business Ombudsman team is available to provide guidance on testing requirements and compliance
Why it matters
Failure to test and comply with acrylamide limits can result in product seizure, recalls, fines, and liability if children are harmed by exposure to toxic chemicals.
Toy sellers and manufacturers seeking guidance on CPSC compliance and toy safety standards
The CPSC provides contact information for the Small Business Ombudsman (SBO) team to help businesses with questions about toy safety requirements and compliance. This is a resource link section, not a substantive regulatory requirement.
Requirements
Contact the Small Business Ombudsman via toll-free phone (888) 531-9070, email ([email protected]), or online form for toy safety guidance
Note that external links may direct you outside the CPSC website; review their privacy policies separately
Use the provided Test Method for Determining Extractable Acrylamide Content from Water Beads for relevant product testing
Why it matters
Having direct access to the CPSC's small business resources helps you understand compliance obligations and avoid costly violations or product recalls.
All TikTok Shop sellers with products that may be subject to product safety recalls
TikTok Shop maintains a list of product recalls that may affect your listings. If your product is on a recall notice, you must immediately stop selling it, remove all listings, and halt shipments. TikTok will notify you and deactivate listings if needed, but you remain legally responsible for complying with all recall requirements.
Requirements
Review the published recall notices to confirm if your products are affected
Stop selling and remove listings for any recalled products
Halt shipments and fulfill orders of recalled products
Follow all instructions provided by TikTok Shop and comply with the Product Recall Policy
Appeal recalled products if you believe they were incorrectly identified
Why it matters
Failure to comply with recall requirements can result in legal liability, account penalties, cancelled orders, and serious harm to customers—TikTok is not responsible if you miss or ignore recall notices.
All TikTok Shop sellers and their product listings
TikTok Shop holds sellers responsible for ensuring all products are safe for their intended use and comply with applicable laws and regulations. When TikTok receives safety complaints, it may investigate, suspend listings, and require sellers to provide proof that products meet safety standards. Sellers must respond quickly to information requests or face additional penalties.
Requirements
Ensure products comply with all applicable product safety laws and regulations
Promptly address safety concerns raised through customer reviews or complaints
Respond immediately to TikTok's requests for product information and safety documentation
Submit appeal materials (proof of corrective action or a corrective action plan) if a product receives a safety enforcement action
Why it matters
Failure to comply can result in account health point deductions, product listing removal, loss of selling privileges, and customer refunds—and slow responses to information requests trigger additional enforcement actions.