All TikTok Shop sellers listing collectibles, particularly those selling autographed sports memorabilia or offering breaks
To sell collectibles on TikTok Shop, you must provide proof of authenticity, clearly describe the item's condition, and disclose any defects or restorations. For autographed sports memorabilia, you need a Certificate of Authenticity (COA) or Letter of Authenticity (LOA) from an approved authentication service and clear product images. Sellers offering collectible "breaks" also need a Shop Performance Score of at least 2.5.
Requirements
Provide a Certificate of Authenticity (COA) or Letter of Authenticity (LOA) from approved authenticators (Beckett, PSA, JSA, SGC, CAS, Fanatics, etc.) for autographed items
Clearly describe the item's condition and disclose any defects, wear, or restorations
Include clear product images; if autographed, include images of the autograph and authentication label
For "breaks," maintain a Shop Performance Score (SPS) of at least 2.5
Why it matters
Listings without proper authenticity documentation will be rejected, delisting will result from missing condition disclosures, and your ability to offer collectible breaks depends on maintaining the required performance score.
When you sell collectibles on TikTok Shop, you must provide proof that items are authentic, show clear photos, and describe their condition accurately. For certain collectible offerings called "breaks," only eligible sellers can participate, and all collectibles sellers must maintain a minimum Shop Performance Score of 2.5.
Requirements
Submit a Certificate of Authenticity (COA) from an approved third-party authenticator or agency
Provide clear product images
Include accurate information about the item's condition
Only eligible sellers can offer breaks; all collectibles sellers must maintain Shop Performance Score (SPS) of 2.5 or higher
Why it matters
Failing to meet these requirements can result in listing rejection or removal, and your shop may face penalties if your performance score drops below the threshold.
All TikTok Shop sellers listing pre-owned or secondhand products, including items with opened packaging
To sell pre-owned products on TikTok Shop, you must obtain authentication for every item and clearly describe its condition. Some categories like Pre-Owned Apparel, Fine Jewelry, and Luxury Watches require an invitation from TikTok; others like Pre-Owned Luxury Bags and Footwear require you to pass a qualification process through the Qualification Center.
Requirements
All pre-owned products must include a Certificate of Authenticity via an approved third-party service or in-house authentication
Product listings must clearly disclose condition (Pristine, Excellent, Very Good, or Good), defects, and required attributes
Pre-Owned Apparel, Fine Jewelry, and Luxury Watches are invite-only categories available to select sellers only
Pre-Owned Luxury Bags/Luggage/Accessories and Footwear require qualification; items must meet minimum price and condition grade requirements (Good condition minimum)
Why it matters
Without proper authentication and qualification, your listings will be rejected or removed, and you may lose selling privileges in these high-value categories.
All TikTok Shop sellers listing pre-owned products, with additional restrictions for Pre-Owned Apparel, Fine Jewelry, and Luxury Watches (invite-only categories)
To sell pre-owned products on TikTok Shop, you must complete a qualification process through the Qualification Center and provide proof of authentication for every item. Some categories like Pre-Owned Apparel, Fine Jewelry, and Luxury Watches are invite-only and available only to select sellers. All listings must clearly state the product's condition, defects, and required attributes so buyers know exactly what they are purchasing.
Requirements
Complete qualification process through the Qualification Center for most pre-owned categories
Provide a Certificate of Authenticity (COA) through an approved third-party service or in-house authentication
Clearly disclose product condition using the defined condition grades (Pristine, Excellent, Very Good, or Good)
Meet minimum list price and condition requirements for each category (e.g., luxury bags minimum $200 and Good condition; luxury watches minimum $1,000 and Good condition)
Comply with both Pre-Owned Products Requirements and the Restricted Products Policy
Why it matters
Failure to complete qualification, provide authentication, or meet condition standards can result in listing removal or account suspension, and pre-owned products are subject to additional restrictions beyond standard TikTok Shop policies.
Who this applies to
All TikTok Shop sellers listing pre-owned luxury products including bags, luggage, accessories, footwear, apparel, fine jewelry, and watches
When you sell pre-owned luxury items, you must provide a Certificate of Authenticity (COA) from an approved source within 24 hours of purchase (excluding weekends and holidays). The source depends on the product type: bags, luggage, accessories, and footwear can use either approved third-party services or your own approved in-house authentication; apparel and fine jewelry must use approved third-party services only; and watches must use only your approved in-house authentication. You must also clearly list all product details in your title and listing, disclose any defects or alterations, and avoid making unverifiable claims like "guaranteed authentic" or "investment grade."
Requirements
Submit COA within 24 hours after purchase (excluding weekends and holidays) from the appropriate source based on product type.
Include "Pre-owned," brand name, and specific product details in your product title.
Disclose all defects, repairs, alterations, gemstone treatments, and condition issues in product images and description. Avoid unverifiable or misleading claims about authenticity or investment value.
Include all mandatory attributes for your product category (brand, condition, materials, dimensions, etc.).
Why it matters
Orders will be automatically canceled if TikTok Shop cannot validate your COA, and you are responsible for all costs and inventory losses from non-approved certifications. Failure to properly disclose defects and alterations can result in listing removal and account penalties.
Who this applies to
All TikTok Shop sellers listing pre-owned products
When you sell pre-owned products on TikTok Shop, you must follow specific rules about how you describe items, ship them, handle returns, and what happens if you break the rules. You cannot make claims like "guaranteed authentic" or "investment grade" unless you can prove them. For shipping, you need signature confirmation on delivery and insurance for items worth $250 or more. Customers get one hour to cancel after purchase, and returns are only allowed for damaged or defective items.
Requirements
Do not make unverifiable claims like "guaranteed authentic" or "investment grade"
Purchase signature confirmation or Signature on Delivery for all pre-owned products
Purchase shipping insurance for pre-owned items valued at $250 or more
Allow customers a one-hour cancellation window after purchase
Accept returns only for items that arrive damaged or defective
Provide proof of delivery, direct delivery, or shipping insurance if there is a payment dispute or non-receipt claim
