Summary
Added resolution guidance section reiterating existing appeal and pre-listing compliance steps for prohibited/restricted products. No new requirements introduced.
Why it matters
Provides procedural clarity on compliance pathways (pre-submission review, documentation, appeals) but does not establish new enforcement triggers or behavioral requirements beyond what was already mandated.
Recommended action
Review the new "Common Ways to Resolve" section to familiarize sellers with documented appeal process and support channels, but no policy-level changes require operational adjustment.
Common Ways to Resolve Check our Prohibited Products Policy and Restricted Products Policy before listing a product.
If a product is prohibited, don’t list it.
If it’s restricted, submit the required documents and wait for approval before listing.
(See the full document list in the Restricted Products Policy.)Contact your Account Manager or submit a ticket in the Help Center with details about the product, if you are unsure.
If you believe a product was flagged by mistake, use the appeal process in Seller Center.
Appeals are reviewed, but products clearly listed as prohibited cannot be approved.
Check our Prohibited Products Policy and Restricted Products Policy before listing a product.
If a product is prohibited, don’t list it. If it’s restricted, submit the required documents and wait for approval before listing. (See the full document list in the Restricted Products Policy.)
Contact your Account Manager or submit a ticket in the Help Center with details about the product, if you are unsure.
If you believe a product was flagged by mistake, use the appeal process in Seller Center. Appeals are reviewed, but products clearly listed as prohibited cannot be approved.
No content was removed in this update.
Affects: Seller