Summary
Added refund policy: virtual goods non-returnable and non-refundable; 2 days for items under $100, 4 days for those over. This creates clear guidelines for order cancellation and response times.
Why it matters
Sellers must adapt to the strict refund policy to avoid compliance issues and penalties. This can affect cash flow and customer satisfaction if not managed properly.
Recommended action
Review and ensure compliance with the new order cancellation and refund timelines. Update policies accordingly to maintain accountability.
Order Cancellation, Return, and Refund Policy and as required by applicable law, virtual goods are non-returnable and non-refundable.
No content was removed in this update.
Affects: Seller
