Summary
VTR appeal procedures section removed. Policy now displays definition, calculation, and violation triggers only. Appeals process (2-appeal limit, 30/15-day deadlines, 90-day enforcement record) no longer documented in this section.
Why it matters
Appeal rights and deadlines were removed from published policy. If appeals remain available operationally but undocumented, sellers lose guidance on procedures. If appeals are actually discontinued, sellers can no longer challenge VTR enforcements.
Recommended action
Confirm with TikTok whether VTR appeals remain available. If yes, locate new appeals documentation. If no, audit current VTR enforcements and plan corrective shipping/tracking practices to avoid future violations.
No new content was added in this update.
Each VTR enforcement can only be appealed twice.
Initial appeal must be submitted within 30 days of the enforcement message. If the first appeal is unsuccessful, the second appeal must be submitted within 15 days of initial appeal rejection.
A VTR enforcement will remain on your account record for 90 days (if not appealed or unsuccessfully appealed).
Affects: Seller
