Summary
VTR appeal rules moved to separate section: maximum 2 appeals per enforcement, 30-day deadline for first appeal, 15-day deadline for second appeal, 90-day account record retention.
Why it matters
Sellers now have structured appeal deadlines and limits. Missing the 30-day or 15-day windows forfeits appeal rights. The rules were previously scattered; centralization may improve compliance awareness but creates hard cutoffs.
Recommended action
Review your VTR violation ticket immediately upon receipt. Document appeal evidence (customer confirmation or logistics error proof) and submit first appeal within 30 days to preserve second-appeal option.
Each VTR enforcement can only be appealed twice.
Initial appeal must be submitted within 30 days of the enforcement message. If the first appeal is unsuccessful, the second appeal must be submitted within 15 days of initial appeal rejection.
A VTR enforcement will remain on your account record for 90 days (if not appealed or unsuccessfully appealed).
No content was removed in this update.
Affects: Seller