Summary
Added clarification directing sellers to consult Shop Performance Score policy for specific NBFR thresholds. No change to calculation or existing enforcement rules.
Why it matters
This is a presentation-only change that adds a cross-reference link to another policy document. It does not modify NBFR requirements, calculation methods, or eligibility conditions. Sellers already operating under the existing NBFR rules face no new behavioral requirements.
Recommended action
No immediate action required. Sellers should note the added reference to the Shop Performance Score policy for future clarity on specific NBFR thresholds, but current compliance obligations remain unchanged.
A high NBFR can negatively affect your SPS, which may reduce product visibility and affect your eligibility for SPS benefits. Please refer to the Shop Performance Score policy for more information on specific thresholds.
A high NBFR can negatively affect your SPS, which may reduce product visibility and affect your eligibility for SPS benefits. Please refer to the Shop Performance Score policy for more information on specific thresholds.
Affects: Seller