Summary
Wording clarification in late delivery scenarios: changed "package exceeded the promised delivery window" to "package arrived after the promised delivery window" and shifted language from third-person "seller" to second-person "you". No new requirements or eligibility changes.
Why it matters
This is a presentation-only change. The underlying logistics coverage terms remain identical—late delivery still triggers the same loss-of-goods scenario and reimbursement pathway. No behavioral change required; clarity is improved through pronoun alignment with policy tone.
Recommended action
No action required. Review only if your team tracks policy language snapshots for compliance documentation purposes. The logistics dispute workflow and reimbursement eligibility are unchanged.
The package arrived after the promised delivery window, even with timely tracking updates, causing you to lose the value of the goods and the package.
The package arrived after the promised delivery window, even with timely tracking updates, causing you to lose the value of the goods and the package.
Affects: Seller
