Summary
Policy section restructured into Q&A format with subsections. No new requirements added; existing auto-approval criteria for carrier-confirmed loss/damage restated without change to eligibility or process.
Why it matters
Sellers should verify understanding of carrier confirmation requirement for loss claims, but no new behavioral or procedural changes apply. Existing auto-approval pathway unchanged.
Recommended action
Review restructured section to confirm current claim submission process remains unchanged. No immediate action required unless claim procedures differ operationally.
The carrier confirmed loss/damage of the packages during transit.
No content was removed in this update.
Affects: Seller