Summary
Added Q&A entry clarifying ID image requirements during seller onboarding: upload clear, non-blurry images avoiding glare/poor lighting. No new requirement—restates existing documentation standard in FAQ format.
Why it matters
Improves clarity on document submission standards sellers already must meet, reducing flagged/rejected submissions. No new enforcement triggers; clarifies existing guidance previously distributed in onboarding materials.
Recommended action
Review updated onboarding guidance to align internal document templates and seller communication. No compliance action required; use this for seller education and support responses.
Q:
My ID was flagged because the name is illegible. How can I ensure the name is clear?
A:
Upload a clear, non-blurry image of your ID. Avoid glare or poor lighting that can obscure details. All information must be easy to see and read.
No content was removed in this update.
Affects: Seller