Summary
Clarified existing onboarding verification rules for business name and street address matching on IRS documents. No new requirements introduced; guidance restructured into consistent Q&A format with emphasis on exact copying and SoS address updates.
Why it matters
Sellers must ensure business information matches IRS documents during signup. This change restates existing rules—no new compliance obligations added. Clarification reduces rejection friction but doesn't alter what sellers must provide or how violations are enforced.
Recommended action
Review onboarding guidance to confirm your business name, punctuation, capitalization, and street address exactly match your IRS documents and current state registration. Update state records if address has changed before resubmitting.
Q:
My document was flagged for a mismatch in the business name. What name should I enter when signing up?
A:
Enter your exact business name as shown on your IRS document, including punctuation and capitalization.
Tip:
Copy the name exactly as it appears on your IRS document when you sign up for Tik Tok Shop.
3. Street Name on Proof of Business is Incorrect
Q:
My document was flagged for a mismatch in the street name. What should I enter for my street address for Proof of Business?
A:
The address you enter must match the street name on your submitted IRS document.
If your business address has changed, make sure your current address is updated with your state’s Secretary of State (So S) website.
Tip:
Recently moved? Confirm your updated address with your state’s So S before submitting.
No content was removed in this update.
Affects: Seller