Summary
Removed "Appeal a speedy refund (with reason and evidence)" from Returns Grading Framework. No change to appeal rights or enforcement process—presentation-only removal of one example option from dispute resolution guidance.
Why it matters
Sellers may be unclear whether this option is deprecated. However, the change appears to be documentation cleanup rather than substantive policy elimination, so dispute appeal rights are not materially altered by this removal.
Recommended action
Review current appeal procedures to confirm whether fast-track refund appeals remain available. If available, clarify with TikTok Shop support whether this was intentional de-listing or a documentation error.
No new content was added in this update.
Appeal a speedy refund (with reason and evidence)
Affects: Seller
