Summary
Quality Certificate or Inspection Report section now lists three specific acceptable evidence types: safety marks, consumer safety reports, and cosmetic safety reports—clarifying documentation sellers may submit in appeals and disputes.
Why it matters
Sellers handling after-sales appeals and disputes now have explicit guidance on what safety and compliance documentation strengthens their case. Knowing which specific evidence types are acceptable reduces rejection rates and improves appeal success.
Recommended action
Review your appeal and dispute handling process. If you have relevant safety marks, consumer/cosmetic safety reports, or inspection certificates for products, document and organize these for quick submission if disputes arise.
No content was removed in this update.
Affects: Seller