Summary
New section added documenting unpublish workflow for products (parent) and SKUs (child) via ChannelAdvisor label removal, API status change to "NotLive," and TikTok governance review before deletion. No new behavioral requirement introduced.
Why it matters
Clarifies existing unpublish mechanics and governance review process. Sellers already unpublish items; this documents the workflow rather than introducing new restrictions or deadlines affecting compliance risk.
Recommended action
Review the new section to understand unpublish terminology and workflow (parent/child SKU model, label removal method, governance review step). No immediate action required unless currently unpublishing items without understanding review process.
Terminology:
The terms 'Parent' and 'Child' are commonly used to describe the relationship between a main product and its SKUs. The 'Parent' is the main product listing, while 'Child' refers to the SKUs or variations tied to that product.
Unpublishing a Product (Parent): When you unpublish a product, you're removing the entire item listing from your online store. This means that the main product, along with all its variations or SKUs (child items), will no longer be visible or available for purchase by customers.
Unpublishing a SKU (Child): On the other hand, unpublishing a SKU refers to removing a specific variation of the product. For example, if you have a T-shirt listed in multiple colors and sizes, each combination (e.g., red, medium) is a different SKU. Unpublishing a SKU makes that particular variation unavailable, but the main product listing and other SKUs remain active.
Removing Label:
Both unpublishing actions can be done by removing a specific "published" or "active" label from the Product or SKU within Channel Advisor to initiate the removal process in TTS.
Channel Advisor API Call to Set "Not Live" Status:
An API call is executed by Channel Advisor to update the status of the unpublished product or SKU to "Not Live."
Review of Other Variants by Tik Tok Shop Governance Team: The Tik Tok Shop governance team evaluates any other variants or SKUs related to the unpublished item for compliance and appropriateness.
Deletion of Unpublished SKUs on Tik Tok Shop:
Once the review is complete, the unpublished SKUs are deleted on Tik Tok Shop, making them unavailable to buyers.
No content was removed in this update.
Affects: Seller, Listing