Summary
Detailed product attribute, certification, and hazmat guidance removed from knowledge base. Consolidated content now appears in streamlined summary-format document with key timelines and actionable steps intact.
Why it matters
No new requirements introduced. Existing hazmat enforcement (March 6, 2025) and cert upload procedures remain unchanged. Sellers lose detailed step-by-step guidance but core compliance obligations are preserved in new format.
Recommended action
Review updated summary document to confirm hazmat, cert, and attribute rules remain unchanged. No operational changes required unless preferred resource was the removed detailed guide. Flag if sellers report confusion on implementation steps.
No new content was added in this update.
Product attributes, also known as variation styles, refer to the specific details that describe a product.
These details can include color, size, material, or SKU number and are crucial for product categorization, search functionality, and customer decision-making.
To add or edit these attributes, navigate to the Tik Tok Shop Seller Center and go to Products > Manage Products.
Then click on "Edit" and under Basic Information, find the "Product Attributes" section.
Here, simply fill in the corresponding information in the available fields.
Product Certification
Products in specific categories must have the appropriate certificates uploaded to comply with quality and safety regulations. Sellers must provide certificates authenticating their products. How Sellers Can Upload Documents to Channel Advisor:
Step 1 - Create a product in Channel Advisor.
Step 2 - Navigate to Tik Tok Shop Seller Center > Products > Manage Products > Add New Product.
Under the category, select the desired one.
If applicable, a banner stating "You need to upload product certificates to list a product in this category.
This information will not be publicly displayed" will appear.
Click on the "example" link to view an image of the expected upload.
Step 3 - After confirming the required certificate, proceed to upload it within Channel Advisor (not Tik Tok Shop).
Tik Tok Shop will only guide you to the expected product certification for upload in Channel Advisor.
See images below for how to find certificate information in the Tik Tok Shop Seller Center.
For more information, check our help doc here: https://seller-us.tiktok.com/university/essay?knowledge_id=2276419631646507&role=1&course_type=1&from=search&identity=1Product Information Update Schedule
Affects: Seller, Listing
Changes to product attributes on Channel Advisor will be updated every 8 hours to ensure your listings remain current in Tik Tok Shop. For price and quantity, updates are more frequent and will occur every 30 minutes. Tik Tok Shop Hazmat Feature Guide for Rithum Seller
Why do I need to provide Hazmat information?
Hazmat (hazardous material) goods are materials or items with hazardous properties, if not properly controlled, present a potential hazard to human health and safety, infrastructure and/or their means of transport.
These products (e.g.
drain cleaners, deodorants, lithium batteries, etc.) must be handled and transported with special care, requiring special safety measures and infrastructure to store them.
All products to be sold in US Tik Tok Shop require hazmat attributes to be filled in during listing, if the product falls under the hazmat requirement category as determined by Tik Tok Shop.
This includes newly listed products as well as products that are currently in active status.
Starting March 6, 2025, Tik Tok Shop will be enforcing these required attributes for the hazmat categories for all current and newly listed products, including products created via Rithum (Channel Advisor) integration. How to fill in Hazmat required attributes
Merchants are required to fill in the following attributes when listing a product that falls under certain categories.
If a product falls under the category, Hazmat property will be indicated as required by the required symbol on Rithum.
It's recommended that merchants check for the required attribute symbol after selecting a category or attempting to update the product properties.
Hazmat category Hazmat types Required attributes/documents Batteries/cells Specify type: Lithium Ion Lithium Metal Lead/Cadmium/Mercury Alkaline Other Safety Data Sheet (SDS)How batteries are packed Batteries Built-In Batteries Packed Separately Batteries Only Number of Batteries or cells Battery or Cell Capacity in Wh[Lithium Metal only] Battery or Cell Capacity in grams [Lithium Metal only] Battery or Cell Weight in grams Flammable Liquid Contains flammable liquid: Yes No Not Sure Safety Data Sheet (SDS)Flammable Liquid Volume in ml Aerosols Contains aerosols: Yes No Not Sure Safety Data Sheet (SDS)Aerosol Liquid Volume in ml Other Dangerous Goods or Hazardous Materials Contains other dangerous goods or hazardous materials: Yes No Not sure Safety Data Sheet (SDS)How to fill in Hazmat information via Rithum
Within the Rithum interface, select Sell > Tik Tok > Listing Click on the eye icon to view product template Navigate to Additional Attributes > Contains Batteries or Cells?
Select one of the options in the text value field.
You can also configure product field value to read value from a catalog field.
If you select batteries or cell from step 4, you will need to fill in additional info.
Navigate to Battery Type, and select one of the options under Text value similar to step 4.
If you did not select battery or cell from step 4, this and the following steps are not required If "Lithium ion" or "Lithium Metal" are selected in step 5, all of the following attributes need to be fill out to list the product How batteries are packed Number of batteries or cells Battery or Cell Pacacity in Wh Battery or Cell weight A.
How batteries are packed In the same listing interface, navigate to Additional Attributes > How Batteries are Packed (this attribute will only show up if "Limthium ion" or "Lithium Metal" is selected in step 5).
Then use the text value drop down to select one of the options.
Number of batteries or cells In the same listing interface, navigate to Additional Attributes > Number of Batteries or Cells (this attribute will only show up if "Limthium ion" or "Lithium Metal" is selected in step 5).
Then use the text value to type in the value applicable to your product (ex: a phone contains 1 lithium battery, user should enter "1" in text value)C.
Battery or Cell Pacacity in Wh In the same listing interface, navigate to Additional Attributes > Battery or Cell Pacacity in Wh (this attribute will only show up if "Limthium ion" or "Lithium Metal" is selected in step 5).
Then use the text value to type in the value applicable to your product.
Battery or Cell Weight In the same listing interface, navigate to Additional Attributes > Battery or Cell Weight (this attribute will only show up if "Limthium ion" or "Lithium Metal" is selected in step 5).
Then use the text value to type in the value applicable to your product.
Save all the changes and continue the normal listing process.
After syncing, check the status.
If error occurs, correct the error by finding the missing/incorrect information and reenter the correct value/option.
Note:
this can be set up at the category level using the by category feature on Rithum according to seller's need.
Product Catalog Workflows