Summary
IPPC now requires IP owners to create/join organization, verify identity, and obtain IP approval before use. Design complaints require separate webform; rejected complaints must be refiled with new information.
Why it matters
New eligibility gates (organization membership, identity verification, IP approval) create friction for complaint filing. Design complaints routed elsewhere; rejected complaints demand resubmission with substantive changes, extending resolution timelines.
Recommended action
Review IPPC organization setup process and KYC requirements. Confirm all IP assets are pre-approved. Establish workflow for design complaints (separate webform) and rejected complaint resubmission procedures.
Register their IP assets (by submitting relevant documents, registrations, certifications, and other similar documents) Search Tik Tok Shop products, videos, and LIVEs to identify possible IP infringements Submit and track the progress of their complaints about possible IP infringements Note: Read our Intellectual Property Policy for more information on how we protect IP rights on our platform.
IPPC is Tik Tok Shop’s portal for IP rights owners to register IP assets, search potentially infringing products/videos/LIVEs, and submit or track complaints in one place.
It applies to businesses or individuals who create or join an IPPC organization, verify identity, and get their IP approved first; seller accounts can sync authorizations and skip KYC.
Registered designs can be uploaded, but design complaints must use a separate webform; rejected complaints must be refiled with new information.
What is the Intellectual Property Protection Center (IPPC)?
Register their IP assets (by submitting relevant documents, registrations, certifications, and other similar documents) Search Tik Tok Shop products, videos, and LIVEs to identify possible IP infringements Submit and track the progress of their complaints about possible IP infringements Note: Read our Intellectual Property Policy for more information on how we protect IP rights on our platform.
One-line takeaway: IPPC helps rights owners register IP, find infringements, and manage complaints on Tik Tok Shop.
Core Value/Change:
① Store and verify IP documents ② Search products, videos, and livestreams for infringement ③ Submit and track complaints in one platform Seller Benefit: ① Faster review using saved IP documents ② Less manual effort for repeat complaints ③ Sync brand authorizations via Seller Center Actionable Steps: ① Upload IP documents on IP Management ② Identify possible infringements ③ Manage complaint progress on Complaint Management Immediate next action: Upload IP assets to IPPC What is the Intellectual Property Protection Center (IPPC)?
Why should I use the IPPC?
Easy Intellectual Property Rights (IPR) Verification:
You can upload, verify, and store your IP documents on the IPPC.
To save time and reduce manual effort, these documents can easily be referenced whenever you need to report a product, video, or LIVE for infringement.
All-In-One Complaint Management:
The IPPC lets you submit, track, search, and review complaints all in one place.
This replaces the usual email confirming receipt of your complaint, which offers no path for follow-up.
Affects: Seller, Video
Faster Processing:
Your documents in the IPPC help speed up the review process when you report a product, video, or LIVE for infringement.
This saves you time.
Integrated With Seller Center:
You can link your seller account to your IPPC account.
This will automatically sync your brand authorizations in Seller Center to your IPPC account.
You can also skip the IPPC's Know-Your-Customer ("KYC") process this way.
