Summary
Added detailed evidence requirements for IP complaints: side-by-side product comparisons, copyright infringement proof, content matching, and timestamped video/LIVE screenshots. No new underlying rules changed—documentation guidance clarified.
Why it matters
IP rights owners now have explicit guidance on what evidence satisfies each complaint category. This improves complaint processing speed but does not alter enforcement thresholds or add new behaviors sellers must avoid. Existing policy remains unchanged.
Recommended action
Review new evidence examples if you file IP complaints or maintain product listings that might be subject to IP claims. No action required for sellers unless currently facing IP disputes.
Images or photos showing a side-by-side comparison of your authentic product vs the product you claim is a pirated copy. You can use product images from customer reviews to support your complaint.
Images or photos showing when and where your copyrighted material has been used without authorization
For example, a seller is selling photocopied versions of a textbook that you authored. This amounts to unlawful reproduction because the seller is not a licensed publisher of your textbook. Unlawful Access
Evidence showing how you determined that the product provided unauthorized access to your copyrighted work
For example, a seller is selling a jailbroken mobile phone that allows the user to download pirated copies of software belonging to you. This amounts to unlawful access. Content Infringement
Images clearly showing where your copyrighted work has been used on the product listing. There must be a 1:1 match between the product listing and your copyrighted work.
For example, a seller has used photos you have taken of a product in their product listing without permission. This amounts to content infringement. Unauthorized Use In Video/Live Content
Images showing where and when the unauthorized use has occurred (e.g., timestamped screenshots of video or LIVE content).
No content was removed in this update.
Affects: Creator, Seller, Listing, Video