Summary
Removed detailed IPPC user guide (account creation, organization setup, IP asset registration, complaint submission, appeals process). Replaced with condensed overview of core features and basic user flow outline.
Why it matters
IP rights owners lose detailed procedural documentation needed to navigate IPPC account setup, KYC verification, IP registration requirements, and complaint filing. May increase support inquiries and slow adoption of platform protections.
Recommended action
Review new condensed IPPC docs for completeness. Confirm step-by-step guidance is available elsewhere or will be restored. Prepare support resources if users cannot access prior detailed instructions.
No new content was added in this update.
Navigate to the IPPC log-in page. If you already have a Tik Tok Shop seller account, log in using your seller account credentials. If you do not own a Tik Tok Shop seller account, click Sign Up to create an account. Creating/Joining An IPPC Organization & Verifying Identity
You must belong to an IPPC organization before you can start managing and protecting your IP assets.
If you know which IPPC organization you want to join, contact an admin from that organization and request an invitation.
Otherwise, you will need to create a new organization.💡You can join more than one organization!
There are two ways to create a new organization.
Click Create Seller Organization.❗This option is only available when you sign up for IPPC by syncing your Tik Tok Shop seller account.
Click Create New Organization when clicking on your name in the top right corner You must then submit documentation to verify your identity.
The documentation required depends on the type of organization you want to create: Click Enterprise if the IP asset you want to protect is owned by a business entity.💡We accept the following types of documents as proof of the business' identity: Business License Certificate of Incorporation Certificate of Good Standing Letter regarding the assignment of an Employer Identification Number (EIN)Click Individual if the IP asset you want to protect is owned by an individual.💡We accept the following types of ID as proof of the individual's identity: US Passport US Driver's License You will then see this page.
This means we are reviewing your documentation.
We will inform you via email of the outcome of your identity verification.
Roles In An Organization
You can have one of the following three roles in an organization: Admin, Rights Owner, and Agent. Your permissions depend on which role you have. Managing Your IP Assets
You can manage your IP assets on the IP Management page.
Registering A New IP Asset To register a new IP asset, click Upload IPR Documents on the IP Management page.
Affects: Creator, Seller, Listing, Video
Select the type of IP asset you want to protect and submit the required documentation.❗Your IP asset MUST be active in the country where you want to protect it.
❗If you select Registered Copyright, you must submit a copyright registration certificate (issued by the US Copyright Office) or a copyright claim statement (a statement in which you declare that you own the copyright).
If you don't have one, select Unregistered Copyright instead.
We will email you about the outcome of your application.
If rejected, click Re-Apply to edit and re-submit your application.
Documents To Submit When Registering A New IP Asset
The list below outlines the documents you need to submit when registering an IP asset.
Take note that these vary depending on the IP asset.
❗This list serves only as general guidance.
Submitting the documents does not automatically result in the registration of your IP asset on the IPPC.
We will review your documents and other relevant documents before deciding if your IP asset can be registered on the IPPC.
Trademarks The official trademark certificate issued by the USPTO.
If you have renewed your trademark, upload the renewal certificate too.
If the trademark underwent a change of ownership, upload the official USPTO document confirming this too.❗We do not accept screenshots or extracts from the WIPO portal as evidence.
Registered Copyrights The official copyright certificate or copyright claim statement.
An image or video of the copyrighted material.
Any other documents proving you own the copyrighted material.
Unregistered Copyrights The raw, original image or video file, with timestamp and metadata, but without edits, overlays, or watermarks.
If it is a photo, upload a set of photos taken of the same subject in the same setting too.
These can be taken from different angles or "behind the scenes" photos (like test or studio shots).
If it is a video (or a LIVE) that has been posted online, upload a screenshot of the account that you used to post it too.
The screenshot must show you are logged into the account.
If it has not been posted online, upload any evidence that proves your ownership.
Registered Design The official design certificate issued by the USPTO.
Images showing the front, back, top, bottom, left, and right views of the registered design.
Managing Your Complaints
You can manage your complaints on the Complaint Management page. Submitting A Complaint
You can submit a complaint for IP infringement after we have approved your application to register your IP asset.
❗While you can use the IPPC to register a Registered Design, you cannot use it to submit a complaint for the design.
Use this webform instead.
To submit a complaint, head over to the Complaint Management page and click Submit New Complaint.
Select the Complaint Type and Country and search for the product, video, or livestream you want to report.
Once you have selected all the items you want to report, complete each section of the form in order, from top to bottom.
Each choice customizes the following options.
For example, if you skip the "Nature of Complaint" section, you will not be able to select your IP asset.
We will email you about the outcome of your complaint.
It will also be displayed on the Complaint Management page.💡You cannot appeal a complaint that has been rejected.
You will need to submit a new one, and submit new or additional information.
Guidelines For Submitting Complaints
The list below outlines what you need to provide when submitting a complaint.
Take note that these vary depending on the IP asset.
❗This list serves only as general guidance.
You may submit additional evidence not covered in this list.
Please take note that we do not accept certain types of infringement notices as evidence.
These are listed in our Intellectual Property Policy.
Trademark Counterfeit Images or photos showing a side-by-side comparison of your authentic product vs the product you claim is a counterfeit.
You can use product images from customer reviews to support your complaint.
Wrong Association Images showing where the wrong association with your trademark has occurred.
For example, a seller is selling a product from Brand X, but the product listing claims it is actually from Brand Y (which belongs to you).
This amounts to wrong association.
Upload images of the relevant part of the product listing that suggests the product is from Brand Y.
Overuse Images showing where the overuse has occurred.
For example, a seller has used your brand's logo in their product listing to suggest a connection between your brand and their product.
This amounts to overuse.
Upload images of the relevant part of the product listing that feature your brand's logo.
Unauthorized Use In Video/Live Content Images showing where and when the unauthorised use has occurred (e.g., timestamped screenshots of video or LIVE content).
Registered Copyright Piracy Images or photos showing a side-by-side comparison of your authentic product vs the product you claim is a pirated copy.
You can use product images from customer reviews to support your complaint.
Unlawful Reproduction Images or photos showing when and where your copyrighted material has been used without authorization.
For example, a seller is selling photocopied versions of a textbook that you authored.
This amounts to unlawful reproduction because the seller is not a licensed publisher of your textbook.
Unlawful Access Evidence showing how you determined that the product provided unauthorized access to your copyrighted work.
For example, a seller is selling a jailbroken mobile phone that allows the user to download pirated copies of software belonging to you.
This amounts to unlawful access.
Content Infringement Images clearly showing where your copyrighted work has been used on the product listing.
There must be a 1:1 match between the product listing and your copyrighted work.
For example, a seller has used photos you have taken of a product in their product listing without permission.
This amounts to content infringement.
Unauthorized Use In Video/Live Content Images showing where and when the unauthorised use has occurred (e.g., timestamped screenshots of video or LIVE content).
Unregistered Copyright Unauthorized Use In Product Listing Images clearly showing where your copyrighted work has been used on the product listing.
There must be a 1:1 match between the product listing and your copyrighted work.
For example, a seller has used your product images in their product listing without permission.
This amounts to content infringement.
Unauthorized Use In Video/Live Content Images showing where and when the unauthorised use has occurred (e.g., timestamped screenshots of video or LIVE content).
Registered Design Illustration comparing the product to your registered design.
If we accept your complaint and remove the relevant product, video, or live, the seller has the right to appeal our decision. We will notify you of our decision on the seller's appeal. You can also check the status of the seller's appeal on the Complaint Management page. Is the content above helpful? Previous How To Avoid Selling Unoriginal And Inauthentic Products×