Summary
New requirement for auction orders mandates that video receipts serve as evidence for item descriptions and seller commitments. Sellers must clearly disclose item features before bidding to avoid disputes.
Why it matters
This change increases accountability for sellers by requiring transparent disclosure of product details, reducing aftersales disputes related to item inconsistencies. Sellers risk penalties if they fail to comply.
Recommended action
Review auction listings to ensure all item features including color, size, and condition are disclosed via video receipts before bidding begins.
For auction orders: Video receipt is the primary reference for the item description and seller commitments. Before bidding, the color, size, material, specifications, functions, condition, and known defects should be clearly shown and disclosed. A feature clearly disclosed before the customer bids is not considered inconsistent with description.
No content was removed in this update.
Affects: Seller, Listing
