Summary
Policy Pulse update restructured Fulfillment Journey section into Q&A format and expanded educational resources (webinars, courses, training). Existing rules on order timing, counterfeit enforcement, and content requirements are restated, not changed.
Why it matters
This is a presentation-only update with no new substantive requirements. Sellers and creators should review reorganized content for clarity, but no new behaviors or deadlines are introduced. Existing fulfillment and content policies remain in force.
Recommended action
Review the new "Become a Policy Pro" Academy section and attend referenced webinars for clarification on existing rules. No immediate compliance action needed; monitor for future substantive policy changes.
Some lines were shortened in the change preview. View full policy →
How Can You Check Your Fulfillment Performance?
What is LDR and How is it Calculated?
Launched a new "Become a Policy Pro" menu under "Courses" on Tik Tok Shop Academy that will host policy educational articles.
Rewatch the recording of a live Q&A on policies and best practices in partnership with Creator LIVE Education and policy experts here: Tik Tok Shop LIVE Webinar Series: Traffic + Policy & Regulation Debunk
Join our Countdown Bidding (LIVE auction) training in March! Session 1, Mar 11 (PST): Register now Session 2, Mar 12 (PST): Register now with your Tik Tok account.
Session 1, Mar 11 (PST): Register now
Session 2, Mar 12 (PST): Register now with your Tik Tok account.
Orders not updated to "Awaiting Collection" within 5 business days will be canceled automatically
Counterfeit tracking details and failure to fulfill orders will be subject to stricter enforcement actions
Sellers will now receive one monthly email showing both their Settlement Tier and Reserve Level
Monthly performance assessments will be based on Shop Performance Score (SPS) only
Accurately showcase products so viewers know what to expect
Avoid misleading claims, pricing confusion, or unrealistic results promises
Affects: Creator, Seller, Video
No content was removed in this update.