Summary
FCML orders require shipping label generation within 2 business days of Awaiting Shipment status; TikTok Shop auto-cancels orders lacking labels after 5 business days.
Why it matters
Sellers now face automatic order cancellation for FCML shipments if labels aren't generated within a 5-day window. Non-compliance results in immediate operational friction and potential revenue loss from auto-cancelled transactions.
Recommended action
Review fulfillment workflows for FCML orders. Ensure label generation processes can consistently meet the 2-day target and implement monitoring to prevent auto-cancellations at the 5-day threshold.
A First-Class Mail shipping label must be generated within 2 business days of Awaiting Shipment.
Tik Tok Shop will automatically cancel an FCML order if a First-Class Mail shipping label is not generated within 5 business days of Awaiting Shipment.
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No content was removed in this update.
Affects: Seller
