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Product Category:
Only returnable categories are eligible.
Item Price:
Only items priced between $10-$100 are eligible for this feature.
Return Reason:
Wrong item received Damaged item or packaging Defective item Missing or broken parts Item does not match description
Refund Range:
The refund % must be at least 10% of the item's paid price, and the partial refund must be at least $5. If the calculated amount is less than $5, it will default to a $5 refund. The maximum refund % cannot exceed 50%, and the partial refund must be no greater than $50. If it exceeds $50, it will default to $50.
The refund % must be at least 10% of the item's paid price, and the partial refund must be at least $5. If the calculated amount is less than $5, it will default to a $5 refund.
The maximum refund % cannot exceed 50%, and the partial refund must be no greater than $50. If it exceeds $50, it will default to $50.
Strategy Precedence:
If a returnless refund is applicable, whether it is platform-mandated or set by the seller under Seller-Preferred Refund Without Return, the returnless refund takes precedence over partial refund.
If a returnless refund is applicable, whether it is platform-mandated or set by the seller under Seller-Preferred Refund Without Return, the returnless refund takes precedence over partial refund.
Sellers are responsible for the rules they set for automatic Partial Refund. Appeals will not be accepted for automatic refunds resulting from seller errors in rule creation or modification.
If customers are dissatisfied with a partial refund, they can choose to return the item to receive the remaining amount.
Sellers using this automatic process do so at their own risk and must ensure compliance with all applicable laws. We reserve the right to disable a seller's access to the partial refund function if we determine that the seller has misused the function.
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