Summary
Clarification of item-level split shipping and partial cancellation procedures. Added definition of SKU and restructured language for clarity. No new behavioral requirements or enforcement consequences introduced.
Why it matters
Improved accessibility through clearer definitions (SKU explanation) and reorganized sentence structure. Existing operational flexibility and SFCR impact remain unchanged. No new obligations or risks introduced for sellers executing current practices.
Recommended action
Review updated language for clarity on item-level split shipping procedures; no compliance action required as underlying rules and operational permissions remain identical.
For a multi-item order, sellers can split multiple items of the same Stock Keeping Unit (SKU) into different packages using item-level split shipping. A SKU is a unique code for each product. To do this, they must provide separate shipping labels and tracking information.
If a product is no longer available (for example, it is out-of-stock or has unforeseen stock damage), sellers can cancel that part the order at the item fulfill the rest of the order (for example, shipping products of the same SKU from different warehouses) for "Awaiting Shipment" orders. However, these cancellations will negatively impact SFCR.
For a multi-item order, sellers can split multiple items of the same Stock Keeping Unit (SKU) into different packages using item-level split shipping. A SKU is a unique code for each product. To do this, they must provide separate shipping labels and tracking information.
If a product is no longer available (for example, it is out-of-stock or has unforeseen stock damage), sellers can cancel that part of the order at the item fulfill the rest of the order (for example, shipping products of the same SKU from different warehouses) for "Awaiting Shipment" orders. However, these cancellations will negatively impact SFCR.
Affects: Seller