Summary
Policy page restructured from general guidance into Q&A FAQ format. No new safety requirements added; existing expectations clarified through frequently asked questions on topics like expired products, child safety, batteries, and incident reporting.
Why it matters
Improves navigation and clarity of existing safety obligations. Sellers gain explicit guidance on common compliance questions (copied safety info, supplier certificates, customer incident response). Change is informational rather than enforcement-triggering.
Recommended action
Review new FAQ section to confirm your current practices align with documented expectations. No policy compliance action required; update is guidance refinement only.
How do I know if my product needs extra safety checks before listing?
Can I copy safety information from another seller’s listing?
What should I do if my supplier gives me a certificate or test report?
What if my product has no safety warnings from the manufacturer?
Do I need to include safety information in both the listing and packaging?
What should I do if customers report overheating, leakage, irritation, choking risks, or broken parts?
Can I sell products that are expired, opened, damaged, leaking, or recalled?
What information should I include for products used by babies or children?
How should I handle products with batteries or chargers?
What happens if I do not follow product safety standards?
No content was removed in this update.
Affects: Seller, Listing
