Summary
New guidelines introduced on product safety checks, packaging to mitigate risks, and monitoring customer feedback for safety issues. Sellers must comply with these updated practices to ensure product safety.
Why it matters
This change imposes new obligations on sellers regarding product safety, affecting their legal compliance and customer trust. Non-compliance may lead to enforcement action.
Recommended action
Review and implement the new product safety best practices and monitoring procedures to ensure compliance and mitigate risks.
In this guide, you will learn how to
Check product safety, category requirements, labels, warnings, and documents before listing.
Write clear listing information so customers understand safe use, age suitability, storage, charging, cleaning, disposal, and other precautions.
Package products to reduce risks from plastic bags, leaks, breakage, sharp edges, batteries, fire hazards, aerosols, and fragile materials.
Apply category-specific safety checks for ingestible products, electronics, baby and maternity products, toys, beauty and personal care items, and pet products.
Monitor customer feedback, returns, complaints, and Seller Center notifications after sale so potential safety issues are handled quickly.
No content was removed in this update.
Affects: Seller, Listing
